Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed the flavor while others received old or poorly prepared items.
Wait Times
Long wait times reported frequently, especially during busy hours, leading to customer frustration.
Cleanliness
Concerns about cleanliness in the restaurant and restrooms were noted by several customers.
Order Accuracy
Numerous complaints about incorrect orders and items being unavailable, particularly during late hours.
AJ
Ana Jacobo
Feb 18, 2026
5.0
Food was fresh
CD
Cleveland David
Feb 17, 2026
4.0
I went to pickup and order
AD
Ashley Dowless
Feb 9, 2026
5.0
Craig was excellent and super helpful, thank you Craig for the Bo rounds they were fire!
DR
Daniel Rasmussen
Feb 6, 2026
5.0
Always Friendly Service, and the Food is Fresh
WV
Whitney Vanderhall
Jan 12, 2026
1.0
I ordered my food through the drive thru. The Guy Cashier was short, rude & kept slamming the window, basically trying to keep me from asking any questions because they were out of certain things but ok cool. He told me to pull up and they would bring the order out but after about 15-20 minutes later I decide to go in and they had forgotten about my order. I was given old hard chicken, the biscuits didn’t have taste & weren’t edible and a quarter of the tea spilled in the bottom of the bag. The order supposed to have came with 2 lrg Fries but the containers were half filled. 1/11/26 @ 9:20pm. I hate wasting money 😒