Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.
Food Quality
Many customers reported issues with food quality, including overcooked items, incorrect orders, and unsatisfactory freshness.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of proper training for employees.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to hygiene.
Mixed Experiences
A few customers had positive experiences with friendly service and good food, indicating that experiences can vary significantly.
LM
Louis McGowan
4 days ago
5.0
Food was good.. supremes had sat under a light for awhile.. Big difference than if they were fresh. Would be nice to have tea self service. Rather than have to wait several minutes to get someone to get for you... I asked for un sweet, she gave me sweet.. had to wait more for her to get another... all could have been avoided if it was self serve like other Bojangles...
Also curious.. Thay ask if dine in or take out, then put it all in a bag?
DR
Daniel Rasmussen
Feb 6, 2026
5.0
Great Location, Staff is Friendly & Food was Hot, and Fresh.
JF
Jason Flores
Jan 12, 2026
1.0
I wish I could give this no stars, my wife decided to go inside and order food to take home at 9:45 pm, when I went towards the register I heard three (2 girls and one guy) people hanging out in the front of the store sitting down, and the cashier with the headset said that they are closed and I had to use the drive thru, I repeated to her what she told me and she was hesitant and told me that the dine in is open but I can't order and the drive thru is open. One of the other employees was upset and was telling the cashier just to say that they are closed, I the noticed the time and asked the employees what time do you guys closed and the cashier responds when we close the doors. I heard the three employees laugh as I stepped out side and took a snapshot of the hours, proceeded to my car where I informed my wife about what just happened. We were about to go through the drive thru and decided to go to the mcdonalds down the road instead , best decision because as we were driving around to exit the parking lot all three of the employees where coming up to the glass in the dining room to look us down like they where trying to intimidate us. To be honest, I would not have trusted those employees to make our food and don't even feel any sense of being welcomed att his restaurant, this place has been going down hill and I think that was the straw that broke the camels back
AS
Amelia S
Jan 12, 2026
1.0
Disgusting. My husband and I came to this Bojangles at around 9:40 hoping to place our order inside we weren't planning on eating there we just like going inside to place our order. I see my husband not walking into the door and I'm wondering what's going on someone is standing there and talking to him he Has a conversation with this person and then walks back to the car. He tells me that there were 3 employees in the dining room and one of them or 2 of them I'm not really sure of the details there but he was told that the dining room was closed. Mind you the sign on the door says the dining room closes at 10 PM and it is now 9:42. He asked them when they closed and he said he was told that they closed the dining room whenever they lock the door. He was told that he could go in there and be in the dining room but they wouldn't take his order. He told me that he walked away and they were laughing at him which I found to be incredibly irritating and unprofessional. As we were driving around the building to get from where we were parked to the exit the 2 of the employees were coming up to the windows to watch Us drive away. They were staring at us and laughing as we were leaving and one of them held eye contact with me the entire time I was driving by the side of the building. It was the snarkiest, most unprofessional attempt at intimidation from her. These are the type of people you hire? The staff used to be so nice and now we just encountered an immature group of unprofessional kids who were poorly trained and feel its okay to laugh at and attempt to intimidate their customers, they will surely be the downfall of this location.
VC
Vivien Carson
Jan 10, 2026
2.0
Ordered sausage biscuits that were not good. Sausage was way overcooked and biscuits had been cooked so long ago that they were crispy. Should not have gone there!!