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Arby's

3.8
(633 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4053 River Pointe Place, High Point, NC
27265, United States

Hours

Reviews

3.8
633 reviews
5 stars
274
4 stars
169
3 stars
82
2 stars
36
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor management, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Customer Experience

While some customers highlighted friendly staff and good service, others experienced significant issues with order accuracy and cleanliness.

Location Management

Concerns were raised about inconsistent hours, dining room closures, and overall management of the location.
  • ES
    Eddie “Ed” Santiago
    Feb 24, 2026
    1.0
    GM/ District Mgr need's to pay very close attention to the shift Mgr on duty on 02/23/2026 @ around 8:30pm...Where a loyal customer resident of the community received a mailer coupon in the mail and attempted to purchase 2 meals and was refused by the shift Mgr along keeping the coupons for Arby's.....his poor excuse was that the coupon was not honored in that location when in fact it is an ARBY'S coupon where local residents receive in the mail. This need's to be address in fact to keep the media away...Local New's Broadcast!
  • RW
    Reginald Ward
    Jan 7, 2026
    5.0
    Best Arby's to visit
  • DC
    Darren Chapman
    Jan 1, 2026
    1.0
    Worst Arby's I've ever been to in my life, one of the employees was out twerking out in front and the food was just horrendous got some cups of cheddar. The cheddar was disgusting and plus the containers were crushed. Would not recommend ever going to this location
  • FB
    Frank Branson
    Dec 13, 2025
    5.0
    The steak nuggets are actually really good, they were comparable to good brisket from a BBQ place.
  • KD
    Kathy Davis
    Nov 26, 2025
    1.0
    I sat in line at this restaurant for 25 minutes just to get a roast beef sandwich with curly fries and a tea. When I got my order, what do you do you reach in the bag and you grab a curly Friday to eat it the curly fry was cold. I mean, COLD cold there was hardly any roast beef on my sandwich. It was flat as a pancake. I didn’t even get a napkin in my bag.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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