Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
744 reviews
5 stars
319
4 stars
163
3 stars
91
2 stars
47
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Positive Experiences
Some customers praised the food quality and friendly service, particularly mentioning specific staff members.
Cleanliness Concerns
Several reviews noted cleanliness issues, particularly in the restrooms and dining area.
Drive-Thru Problems
Customers frequently experienced long wait times and order inaccuracies in the drive-thru.
- BRBob RauOct 28, 20252.0Went drive through. Put order 2 people. Drove home to enjoy the meal. My wife's meal was not in bag. No receipt. We are 10 miles away to go back. Out $13.
- CJCass Hill jrOct 26, 20252.0They messed up my order 5 times! And can't do anything right.
- PWPollyanna WhittierOct 11, 20251.0it doesn't matter what time of day or what day of the week, 20 customers or 1...the service is terrible and workers make it clear they do not care. 8am,lobby is locked, no one in drive thru yet I've still been waiting 11 minutes and counting for an order.
- DHDebra HearneOct 1, 20255.0Great food and service!
- JMJONATHAN MOSTELLERAug 29, 20251.0It's a shame I drove up to the window this morning and ordered the $1 biscuits that are on sale until September 31st and was told they were not doing anymore September 29th. False advertisement.
Frequently Asked Questions About Wendy's
Is 1311 2nd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hickory, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hickory, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 679-1270.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1311 2nd Wendy’s serve breakfast?
Yes, this Wendy’s location in Hickory, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are available at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered. Check via the Wendy's app or order.wendys.com by entering your delivery address.
Where is this Wendy's located?
This Wendy's is located at 1311 2nd St Ne, Hickory, NC 28601, USA.
What are some nearby places of interest around this Wendy's?
Nearby places include Holley Dagenhardt Nutritionist, Thomas Construction Consulting, Viewmont Pharmacy, Starbucks coffee shops, and Checkers fast food restaurant.
How can nearby Starbucks coffee shops complement a visit to this Wendy's?
You might grab coffee at nearby Starbucks before or after enjoying a meal at Wendy's, providing flexible options for your beverage needs.
Are there other fast food restaurants near this Wendy's?
Yes, Checkers at 1304 2nd Street N.E. is nearby, offering additional fast food choices in the area.
How might nearby healthcare-related businesses benefit Wendy's customers?
Nearby places like Viewmont Pharmacy, Wellness One Chiropractic, and New Directions Chiropractic can support customers' health and wellness needs during their visit to the area.