Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
749 reviews
5 stars
319
4 stars
164
3 stars
91
2 stars
48
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with multiple instances of poor service and disrespectful behavior noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with some expressing disappointment in the freshness and quality.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions in the restaurant and bathrooms.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
- DPDebra Preston1 day ago4.0Burgers have gotten smaller
- AAashJan 5, 20262.0Actually one of the worst fast food experiences i’ve had. Incredibly rude service and bickered/scoffed at me when I told them I got the wrong order, only for them to give me a band aid solution. I ordered the maple bacon chicken croissant and they gave me a honey butter biscuit with no bacon, as a parting gift I got two unheated croissant buns. Thanks, i’ll never eat here again.
- AWAlicia WattsDec 23, 20251.0The people, including the manager are extremely rude and should not be working with the public. Today was my 3rd time having the same experience. The first two I gave grace and thought maybe it was just bad days but now it just seems to be the way they operate.
- DPDavid PostonDec 23, 20251.0Going through drive thru and boy the person handling taking the order was just not service oriented at all. Pull up it's "what you want" "drink" pull forward.literaly sounded a like drill Sargent Possibly short handed busy. Put someone else on the microphone that can handle it.
- LHLorie HarrisDec 12, 20251.0That red headed manager called me and my son a liar when I came back through to get my missing fries. Wouldn't i ask for something more than fries!!!!!
Frequently Asked Questions About Wendy's
Is 1311 2nd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are available at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered. Check via the Wendy's app or order.wendys.com by entering your delivery address.
Where is this Wendy's located?
This Wendy's is located at 1311 2nd St Ne, Hickory, NC 28601, USA.
What are some nearby places of interest around this Wendy's?
Nearby places include Holley Dagenhardt Nutritionist, Thomas Construction Consulting, Viewmont Pharmacy, Starbucks coffee shops, and Checkers fast food restaurant.
How can nearby Starbucks coffee shops complement a visit to this Wendy's?
You might grab coffee at nearby Starbucks before or after enjoying a meal at Wendy's, providing flexible options for your beverage needs.
Are there other fast food restaurants near this Wendy's?
Yes, Checkers at 1304 2nd Street N.E. is nearby, offering additional fast food choices in the area.
How might nearby healthcare-related businesses benefit Wendy's customers?
Nearby places like Viewmont Pharmacy, Wellness One Chiropractic, and New Directions Chiropractic can support customers' health and wellness needs during their visit to the area.