Brand Certified
Wendy's
3.6(762 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
1311 2nd St Ne, Hickory, NC
28601, United States
Certified by Wendy's • Feb 22, 2026
(828) 679-1270
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/nc/hickory/1311-2nd-st-ne
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.6
762 reviews
5 stars
323
4 stars
164
3 stars
93
2 stars
48
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold fries, soggy buns, and food safety concerns.
Management Issues
Feedback indicated poor management practices, with complaints about staff behavior and lack of supervision.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like the frosty and burgers.
- JAJ Ava5 days ago1.0Bun was soggy, French fries were like wood chips and the burger was dried up. Worst fast food I've ever had
- BMBrittany MorenoFeb 19, 20261.0Sat in drive thru wait area for almost 20 minutes waiting for my mobile order when my husband finally went in it was on the counter because employees forget while store wasn't busy at all
- ABAndrew BillingsFeb 1, 20261.0The lady at the drive thru is so rude. Rolling her eyes and slamming our drinks down. Twice I’ve been to the location and she’s been that way.. I’ll no longer go to this Wendy’s
- SLS LFeb 1, 20261.0Walked in today after a local snow storm. Drive thru backed up, three people waiting on food at counter. I patiently waited deciding what I wanted. Then out from the drive thru the manager(red head female) stayed loudly, “this is why we are open, these people will not stay home”!. I said fine I’ll go somewhere else. This is the second time I have had attitude projected from the manager. She does not need to be in management. Will not be back!
- MMMikeJan 25, 20261.0I ate the nuggets there Friday for my lunch break at work and woke up with horrible food poisoning Saturday and am still suffering today I have no way to get definite proof by testing the food because i ate it all but that is pretty much all i ate Friday afternoon and the only thing that could have made me sick sanitation and work ethic there needs to really be put in check and i will never eat there again
Frequently Asked Questions About Wendy's
Is 1311 2nd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are available at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered. Check via the Wendy's app or order.wendys.com by entering your delivery address.
Where is this Wendy's located?
This Wendy's is located at 1311 2nd St Ne, Hickory, NC 28601, USA.
What are some nearby places of interest around this Wendy's?
Nearby places include Holley Dagenhardt Nutritionist, Thomas Construction Consulting, Viewmont Pharmacy, Starbucks coffee shops, and Checkers fast food restaurant.
How can nearby Starbucks coffee shops complement a visit to this Wendy's?
You might grab coffee at nearby Starbucks before or after enjoying a meal at Wendy's, providing flexible options for your beverage needs.
Are there other fast food restaurants near this Wendy's?
Yes, Checkers at 1304 2nd Street N.E. is nearby, offering additional fast food choices in the area.
How might nearby healthcare-related businesses benefit Wendy's customers?
Nearby places like Viewmont Pharmacy, Wellness One Chiropractic, and New Directions Chiropractic can support customers' health and wellness needs during their visit to the area.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website