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Wendy's

3.9
(1418 reviews)

Business Details

1743 Highway 70 S.E., Hickory, NC
28602, United States
(828) 325-0000

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Hickory, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hickory, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1743 Highway 70 S.E., Hickory, NC
28602, United States

Hours

Reviews

3.9
1,418 reviews
5 stars
624
4 stars
385
3 stars
198
2 stars
69
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Freshness

Many customers enjoyed fresh and hot food, but there were numerous complaints about cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

There were frequent reports of incorrect orders and missing items, indicating a need for improvement in order accuracy.

Staffing Issues

Customers noted that the location often seemed understaffed, leading to long wait times and poor service during busy periods.
  • AD
    Alex Dunn
    5 days ago
    1.0
    Long wait plus got served the wrong order first
  • MG
    Michael Guarascio
    Feb 14, 2026
    1.0
    Spicy chicken sandwich was absolutely terrible. Breading separated from chicken, the chicken was so rubbery that I couldn't bite it. The place was filthy and the staff of men were dirty and scraggly looking. They gave me a hard time for refund but the manager, a nice woman, figured it out and gave me a refund. I actually feel bad for her for the employees that she has that look like they don't want to be there
  • DA
    Denton Akers
    Jan 29, 2026
    5.0
    Great frosty
  • MM
    Michael Mason
    Jan 22, 2026
    5.0
    Candice has got to be the most personable customer service orientated manager that I have ever met! Her employees all seem to respect her and pretty much ask her what else needs to be done with a smile on their face. I dont know if it's a daily thing, but she was scrubbing the baseboard while another girl was taking the chair legs rubber pieces off, and another scrubbing bathroom floors, all with smiles and great attitudes. She seems to be a great manager and I cant wait for my weekly trips just to see that crew work together so peacefully. Finally fast food with genuine hospitality! And food was fresh and hot, didn't mind waiting on fresh fries, the whole experience was definitely worth it!
  • JW
    Joe Williamson
    Jan 6, 2026
    5.0
    Better than average fast food. Made to order, hot and fresh.

Frequently Asked Questions About Wendy's

Is 67 Valley Hills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Hickory, NC?

The drive-through is open Monday to Thursday from 7:30 AM to midnight, Friday and Saturday from 7:30 AM to 1:00 AM, and Sunday from 7:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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