Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
860 reviews
5 stars
285
4 stars
205
3 stars
140
2 stars
59
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items.
Food Quality
Customers expressed dissatisfaction with food quality, including cold, overcooked, or improperly prepared items.
Wait Times
Long wait times were a common complaint, with many customers noting slow service at both the drive-thru and inside.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
- WMWilliam MaddoxNov 11, 20251.0Wish I could zero star it, but I generally have issues at this Wendy’s. My fault for continuing to come back. I, just today, had the manager actively taking a face to face order using cash from somebody in line, look at me and tell me that orders were kiosk only. My fault for only having cash, but she literally just lied to me because she’s actively taking this man’s order. Definitely didn’t look kiosk only to me. I’ve waited too long for my food, been charged wrong before, had my orders wrong before, and just dealt with general rude behavior and attitudes from people such as a “Britany”, who got an attitude with me because she wasn’t listening to my order and had me repeat myself 3 times, literally. I try not to be rude and rarely leave any negative reviews etc on places, but just save yourself some time. This specific location is awful and not worth it.
- CRChristy RamboNov 4, 20252.0Make sure you check your food before pulling off they'll give you ice cold fries smh
- GCGil CastanedaNov 1, 20251.0Heads up! This location does not accept cash.
- RFRobert FoxOct 13, 20251.0Well I know the sandwiches are small and pricey but cutting half a patty and arranging it to look whole is pretty down sorry. I ordered the 2 Jr bacon combo and both sandwiches were done that way. I think that's shady and cheap considering the price I won't order that again.
- JMJ MillerOct 7, 20252.0Ordered a plain sandwich. Pulled up to window and the two enployees were gossiping. Needless to say order was wrong. So sick of paying double for the wrong food.
Frequently Asked Questions About Wendy's
Is 16 Sandy Ridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hickory, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hickory, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 327-0196.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 16 Sandy Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Hickory, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1260 16th St., Hickory, NC?
The drive-thru is open from 7:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location offer dine-in and delivery options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order Wendy's food online or using a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does Wendy's at 1260 16th St. serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact Wendy's Hickory location for feedback or questions?
You can call (828) 327-0196, use live chat via their contact page, or fill out the Wendy’s Customer Satisfaction Survey with your receipt details.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find menu pricing and nutrition information for Wendy's at this location?
Menu pricing and nutrition information can be found on their menu website or mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy's 1260 16th St.?
Nearby you can visit Palace Arcade for some fun gaming, El Gallo Mexican Restaurant for Tex-Mex dining, or Hickory Fit Body Boot Camp for a workout.
Are there any nearby automotive parts stores close to Wendy's at 1260 16th St.?
Yes, NAPA Auto Parts and Advance Auto Parts are nearby if you need automotive accessories or supplies.
Is there a postal service near Wendy's on 16th St. in Hickory?
Yes, the US Post Office and a UPS Access Point location are close by for mailing and shipping needs.