Taco Bell

3.5
1625 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1210 Hwy 321 NW in Hickory. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1210 Hwy 321 NW, Hickory, NC
28601, United States

Hours

Reviews

3.5
1,625 reviews
5 stars
621
4 stars
326
3 stars
201
2 stars
125
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor quality control, leading to customer dissatisfaction.

Staff Attitude

Customer service was often described as lacking, with reports of rude or indifferent staff, and a general lack of acknowledgment towards customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty areas and unkempt staff behavior.

Food Quality

The quality of food was inconsistent, with some customers enjoying their meals while others reported cold, poorly prepared, or incorrect items.
  • MF
    Marc Fanberg
    Nov 16, 2025
    1.0
    This is the absolute worst Taco Bell probably in the whole state of NC they are very rude they don't pay attention to order details etc..I've tried several times in the past and after today..Never Again..
  • TK
    The shy kitten
    Nov 9, 2025
    1.0
    I’d leave zero stars if I could. Ordered 2x and have been given the wrong drink both times, put MEAT in my VEGGIE bowl. Absolutely ridiculous. I don’t even understand how you can mess up that badly unless you’re under the influence while on the job 👀
  • AP
    A Price
    Nov 8, 2025
    1.0
    They did not give me my food in my bag that I paid for and they’re trying to say that they did and I did not get it. This is the worst Taco Bell ever! I’m contacting the corporate office in California actually where I’m originally from. Also, their app doesn’t work so you have no choice to go to the damn window. They get your order wrong at the drive-through and then they yell at you like you’re in the wrong when a customer is always right. Beware! Management team is very ugly and disrespectful to their elders. They claim you out to be a liar right to your face. I hope God punishes them. Here we eat here all the time and never have issues and always help them with people that are trying to throw crap in their window and this is what they do? For real? I know it never come here again ever and I want my money back. They kept my item and did not give it to me for what I paid for. You know what they say, “what goes around comes around!”Their day is coming! 😂😂🤣
  • GM
    Gricel Mateo
    Oct 26, 2025
    5.0
    All hands down to this young lady who's name is Maddie for holding this place down by herself for an hour and some change.. This young lady was taking care of the drive thru, online orders and walk ins all by herself while being patient and smiling as she served her customers. Supervisor or Manager should give that young lady her praise and a raise.!!! Keep up that great Attitude Maddie!!!
  • RB
    Roi-Kyi Bryant
    Oct 24, 2025
    2.0
    I mean it's Tacobell. Somehow eating one taco and 6 tacos feels the same. No satiation. Tacobell needs to get on board with serving actual nutrition like Chipotle. That said, I nearly drove off without my order because I'm used to having it ready nearly immediately from Chic-fil-a. No fault of the staff. The process is the issue.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1210 Hwy 321 NW, Hickory?

Taco Bell in Hickory is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service from 9:00 AM to 3:00 AM daily.