Order Accuracy
Numerous customers reported missing items or incorrect orders, leading to significant dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or poorly prepared items.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty dining areas and poor hygiene practices among staff.