Taco Bell

3.6
1082 reviews
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Business Details

2451 Springs Rd NE, Hickory, NC
28601, United States
(828) 256-3931
https://locations.tacobell.com/nc/hickory/2451-springs-rd-ne.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2451 Springs Rd NE in Hickory. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2451 Springs Rd NE, Hickory, NC
28601, United States

Hours

Reviews

3.6
1,082 reviews
5 stars
412
4 stars
244
3 stars
168
2 stars
69
1 star
189

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong substitutions.

Service Quality

Service was frequently described as slow, with long wait times in the drive-thru and rude interactions from staff.

Food Quality

While some customers enjoyed the food, others noted it was often not fresh, with complaints about food safety and cleanliness.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior.

Cleanliness

Multiple customers mentioned unsanitary conditions in the dining area and bathrooms.
  • KB
    Kayleigh Blumke
    Nov 17, 2025
    1.0
    This taco was SO SLOW. Placed a drive through mobile order. There was two cars in front of us and maybe 4 people inside. Well the people got sat and recorded their food. STILL they were not taking drive throughs orders. So we parked and went inside and as soon as we did that, no one would come to the front. Waited 10 more minutes just for someone to come talk to us. MIND YOU we placed a mobile order enough for two people. (Around 7 dollars)Plus they drive through is still backed up so we can’t even pull out due to the parking lot lay out.
  • DH
    Deidra HIcks
    Nov 5, 2025
    2.0
    This place has messed up my orders last two times I've been giving me the wrong things. And manager will not call me or make it right. Used to be good but lately horrible service.
  • TR
    Tim Reid
    Oct 3, 2025
    1.0
    I would give it a zero but I don’t see that option. Ordered twice, got plastic in both orders.
  • RJ
    Richard Jolly
    Sep 10, 2025
    3.0
    Ordered the steak dipping burritos. They tasted good but didn't know they only come in mini size. Come on Taco Hell. Do better. The service was good, but the floor was super sticky.
  • KH
    Kristopher Harvell
    Sep 8, 2025
    1.0
    Food was warm at best after a 5 minute drive home. Manager or whomever was running the window on 09/08 night crew at 10 pm was rude to me for no reason at all. Then I asked for mild sauce and she forgot it. Everytime I go to this location they either mess my food up or it takes 45 minutes to go through the drive thru. I won't be back after this time. Do yourself a favor and go elsewhere.
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Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday.

How late is the Taco Bell drive-through open on Fridays and Saturdays?

On Fridays and Saturdays, the drive-through remains open until 3:00 AM, starting at 9:00 AM.