Taco Bell

3.6
1090 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2451 Springs Rd NE in Hickory. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2451 Springs Rd NE, Hickory, NC
28601, United States

Hours

Reviews

3.6
1,090 reviews
5 stars
415
4 stars
245
3 stars
169
2 stars
71
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, others experienced issues with freshness and incorrect items, including complaints about food safety.

Employee Attitude

Feedback varied on employee behavior, with some praising friendly service while others noted rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, impacting the overall dining experience.

Order Accuracy

A significant number of customers reported that their orders were incorrect, contributing to a negative perception of the location.
  • RD
    Robert “Red” Deese
    5 days ago
    5.0
    Great service and good food at a decent price
  • AB
    Antwan Brown
    5 days ago
    1.0
    I was there around 7:10pm at 1/6 and they took forever just to take my order. I was at the drive thru speaker for 12 minutes! I understand it might be busy but that is completely unacceptable. Also the workers were just standing there inside doing nothing, maybe some teamwork would help them or better people.
  • KC
    Kevin Cockerham
    Dec 9, 2025
    5.0
    Fast service, good food, friendly workers
  • SS
    Savy S
    Nov 29, 2025
    2.0
    Employees, Your job is literally to do your job. They act like they never want to work always messing up orders like its nothing. I will never go to this taco bell again.
  • KB
    Kayleigh Blumke
    Nov 17, 2025
    1.0
    This taco was SO SLOW. Placed a drive through mobile order. There was two cars in front of us and maybe 4 people inside. Well the people got sat and recorded their food. STILL they were not taking drive throughs orders. So we parked and went inside and as soon as we did that, no one would come to the front. Waited 10 more minutes just for someone to come talk to us. MIND YOU we placed a mobile order enough for two people. (Around 7 dollars)Plus they drive through is still backed up so we can’t even pull out due to the parking lot lay out.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday.

How late is the Taco Bell drive-through open on Fridays and Saturdays?

On Fridays and Saturdays, the drive-through remains open until 3:00 AM, starting at 9:00 AM.