Subway

Reviews

• KM

  Kellie Scaglione McDonald

  Nov 17, 2025
  1.0
  I’d give -5 across the board if I could. had a very upsetting experience today at the Subway located at 2157 N Center St, Hickory, NC. I placed a mobile order for a Chicken Bacon Ranch sandwich (meal of the day) and when I picked it up, the employee yelled from the back for me to grab it off the rack. The sandwich was ice cold, missing bacon, and had American cheese instead of pepper jack. When I politely mentioned it, she snapped back that the toaster was down and that “they can’t tell people that online.” You couldn’t call or text me? You’re sitting in the back - on your phone - not showing your face. She was also rude to other customers, including a young girl who tried to fix a simple order mistake. My jaw was dropped in disbelief witnessing this. Her attitude was hostile and unprofessional, and I’m also concerned she wasn’t following proper food safety or hygiene procedures if this is the way she was treating people. A man even walked out that came in after the little girl. Im normally not this person- I’ve worked as a server for YEARS, but I would like a full refund for my order and for this incident to be reviewed by management. This was genuinely one of the worst service experiences I’ve had and does not reflect the Subway brand I remember. I’ll stick to Publix, firehouse or Jersey Mike’s.
• JD

  Jason Drum

  Oct 30, 2025
  1.0
  Found a hair in my food, didn’t realize till I got home and they wont answer the phone ridiculous.
• WM

  Wyatt McKinley

  Aug 24, 2025
  1.0
  Doordashed 2 sandwiches asked for light mayo and chipotle sauce. They slathered both sandwiches in sauce and my turkey sandwich is more like a mayo sandwich they might've thought it was funny but I don't appreciate it what so ever my guess is they hired another Downey like all the other locations or this person needs to be fired.
• MW

  Monique Washburn

  Jul 9, 2025
  1.0
  I left my office Off of 70and went all the way to Subway on North center because they are usually the best. Not so much today. I get all the way back to my office to have a sandwich on bread that is so hard. It is crumbling every time I touch it. Then I call back up there because I have no time left today and I’m told to bring the sandwich back tomorrow to see the manager. Forget my gas or my time why wasn’t it done correctly the first time? Did you not build this bread, crumbling when you cut into it? I’m sure you did, but you gave it to me anyways. Why? You asked me if I wanted it toasted and I said no so why do I have toasted bread because there is no way that you gave me bread this stale….. 🤦🏾‍♀️
• AK

  Alexis Von Katzenstein

  Oct 10, 2021
  1.0
  CLOSED... Sunday at 2 and doors locked lights off

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