Pizza Hut

3.9
663 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1625 Clement Blvd. NW in Hickory, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1625 Clement Blvd. NW, Hickory, NC
28601, United States

Hours

Reviews

3.9
663 reviews
5 stars
362
4 stars
121
3 stars
48
2 stars
36
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and poor service, with some mentioning understaffing and unprofessional behavior from employees.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared pizzas.

Cleanliness

Customers noted cleanliness issues in the restaurant, including dirty tables and sticky floors, which detracted from their dining experience.

Positive Staff Interactions

Despite the issues, some customers praised the friendliness and helpfulness of the staff, particularly in challenging situations.

Delivery Problems

Numerous complaints were made about delivery issues, including wrong orders, late deliveries, and poor communication regarding order status.
  • VA
    Vash Addams
    Nov 8, 2025
    5.0
    I love that this Pizza Hut is a throwback to the 90's! It reminds me of pizza parties when I was a kid. They always do a great job on our orders. The gal on the register, Holly, is super sweet as well.
  • LL
    Leianneisme
    Oct 8, 2025
    2.0
    Came to order a quick bite for lunch, took us over 45 minutes to get our food which was only two crafted flats. Dined in but had to order up front just to hurry up the process, I thought. It's supposed to have a ranch base but nothing, and it's mostly crust. Then we asked for napkins and are totally out. Just wished we had gone to the other Hickory location, they are much better ran. The young lady that took care of us was sweet and did well but the rest of the experience was less than desirable.
  • FJ
    Felix Javier
    Oct 5, 2025
    5.0
    I order with the app to pickup and so far so good. Only that last time it was kind of odd they make me wait the way they did but the food was good.
  • DO
    Doobie Oobie
    Aug 22, 2025
    1.0
    Today is August 22, 2025...I came in to this location at 11:52am (buffet starts at 11:30am) along with my coworker on our lunch break (we only get 30 minutes) and there were NO PIZZAS OR SALAD at the buffet..only small salad plates! There were only two workers and one was literally on crutches with a boot on her foot....I can't make this up!!! After sitting for a few minutes we were asked our drink order by the lady on crutches and after pouring one of the drinks she went off to do something else and never brought us our drinks lol. Which was kind've disappointing because I really wanted to see how she was going to pull that off. 17 minutes later we were brought our drinks ( no napkins or silverware) and this is after only one pizza had been placed on the buffet which was gone in about 3 minutes because there were other hungry people waiting as well. 8 minutes later only ONE CHEESE PIZZA came out and after we got our next few slices of that it was time for us to go back to work. Now I will say the staff did recognize their lack of ability to produce pizzas by 11:30 and before I could even say anything at the counter our bill was reduced to 50% off....but with that being said I WILL NEVER COME BACK OR SPEND MY MONEY AT THIS LOCATION AGAIN!!! I have came here before and pizza was late coming to the buffet not to this extent. Whoever made that poor lady work AND take drink orders should've had somebody else come in to help assist. Oh I never leave reviews for food so that should tell you everything you need to know about our experience!
  • KH
    Kristi Hedgpeth
    Jul 13, 2025
    5.0
    Food and service were great. The pizza was hot! Cashier although busy was engaging with all customers

Frequently Asked Questions About Pizza Hut

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