Papa Johns Pizza

3.5
350 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Hickory, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hickory pizza for any occasion. Call us for pizza delivery in Hickory or stop by 2540 N. Center Street for carryout to order the best pizza in Hickory, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2540 N. Center Street, Hickory, NC
28601, United States

Hours

Reviews

3.5
350 reviews
5 stars
156
4 stars
57
3 stars
28
2 stars
26
1 star
83

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Many customers reported inconsistent pizza quality, with issues like undercooked crust, lack of toppings, and cold deliveries.

Customer Service

Feedback highlighted mixed experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.

Delivery Issues

Numerous complaints about delivery problems, including late arrivals, incorrect orders, and poor communication regarding order status.

Order Accuracy

Several customers experienced issues with order accuracy, receiving incorrect items or missing toppings.

Cleanliness and Environment

The store was generally noted for being clean, but some customers reported poor service during their visits.
  • AM
    Aaron Miles
    Nov 12, 2025
    1.0
    Domino’s pizza North Center Street Hickory NC absolutely refuses to deliver pizza to any predominantly black neighborhood. It gets dark at 5:30pm now, it’s pathetic, and disgraceful. I stopped eating there for years over this exact reason, my kids were asking for Domino’s specifically for some odd reason so I tried ordering online and the POS website would not work properly so we called in to order and everything was fine. The gentleman called back 15 minutes later saying they cannot deliver specifically because there is a low income neighborhood over a mile down the road. I live in a $260k fenced in home directly across from a public library and gym. I will never ever spend my money with this POS racist company again.
  • MA
    mj the alien
    Nov 1, 2025
    1.0
    Placed my order at 11:10 pm on Halloween after looking up and making sure they close at midnight. Plenty of time for them to cancel and let me take my business elsewhere. If its busy, cancel SOONER, NOT 7 MINUTES BEFORE EVERYONE CLOSES ON A FRIDAY EXCEPT BARS.
  • MM
    model3113
    Oct 30, 2025
    2.0
    I ordered a pizza to be delivered to the Oncology center where I receive chemotherapy. After confirming the address would display the correct location (and entrance) I left detailed drop off instructions in the appropriate box. After payment was processed online and the screen loaded the Papa Tracker I was informed that my order was now being delivered by DoorDash with no option to change or cancel. I was given the driver's (Fanny) phone number and I texted them the info in the delivery instructions; that I was at the Oncology Center receiving chemo and one of the staff would collect the order and bring it to me. Fanny did not respond. Fanny delivered my order to a building a ¼ mile down the road and I only discovered their mistake when the staff there called me directly. Fanny did not respond to my texts informing them of their mistake and I *only* received my pizza because one of the nurses here at my Oncologist's office took the time out of their busy day to collect the order as I had an IV in me and could not physically move. Dealing with cancer has been a harrowing experience and I'm incredibly embarrassed that I was put in this position.
  • BR
    Benjamin Roberts
    Oct 20, 2025
    3.0
    Pizza's pretty good. In my opinion, not as good as Pizza Hut, better than Dominos or Little Caesars. You get what you pay for, essentially. Be warned, the coupon codes they send in the mail will NOT work if you order over the phone. For customers that cannot or prefer not to order through an app, this is disappointing.
  • TW
    Tjay Wyatt
    Sep 5, 2025
    1.0
    No pepper, didnt get the extra garlic sauce I asked for, and my cheese sticks wasn't cooked all the way

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hickory, NC?

Delivery is available Monday through Thursday from 10:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 11:00 AM to 11:00 PM.

Can I pick up my order from Papa Johns Pizza and when?

Carryout is available Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM at 2540 N. Center Street, Hickory.