Panera Bread

3.5
895 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hickory is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2260 US Highway 70 SE, Hickory, NC
28602, United States

Hours

Reviews

3.5
895 reviews
5 stars
367
4 stars
180
3 stars
95
2 stars
77
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale bread, incorrect orders, and unsatisfactory portion sizes.

Service Speed

Numerous reviews highlighted slow service, both in-store and drive-thru, with long wait times for orders.

Customer Service

Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or inattentive.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Menu Availability

Customers frequently noted that the restaurant was out of popular menu items, leading to disappointment.
  • DB
    Dana Bolduc
    6 days ago
    1.0
    Had to wait on someone to take our order , when they did it was wrong. Went to take it back and the girl looked at my and went back behind the wall so she didn’t have to help me. Will not be back again
  • LC
    Lisa Cortezan
    Nov 14, 2025
    2.0
    Came for a quick sandwich and soup before a massage. After 35 minutes…had to get it to go since massage time was ready. No 1/2 and 1/2 for the coffee but…no decaf coffee either. Our to go order did not have the chips and apple requested. It would be one thing if they were busy but there was one group in front of our order. Don’t come if you think you can get in and out in an hour
  • AA
    Abbey
    Nov 8, 2025
    1.0
    Hey so if you plan on eating here make sure not to bring a 100 dollar bill!! Even if your order is 67 dollars which it just might be. The super duper professional employees will not accept it. Also my smoothie genuinely tastes like sink water! This place needs some serious evaluation.
  • SC
    S C
    Oct 28, 2025
    2.0
    Only iced lattes on the menu! Passing through on my way home and underwhelmed. As others said, quick service but food not up to par compared to the Paneras in my hometown - I go to 3 of them and checked and yes, hot and cold lattes are on that menu. Super disappointed but the manager kindly refunded the latte. Now I'm looking for a Starbucks for the caffeine jolt for the rest of my drive. tuna salad was way too salty. Chicken rice soup ok. Some cold chunks of potato or something floating in it. No one asked my preference for chips, apple or bread so had that switched before I took the plate. Will not stop here again. Nice staff .
  • BR
    Benjamin Roberts
    Oct 27, 2025
    1.0
    I attempted to place an online order from this location because it was a cold, rainy day and I wanted to try a couple of their soups. However, I was informed by DoorDash that my order had been canceled due to a problem with this specific restaurant. While I've heard good things about their food and assume it is at least satisfactory, my experience today makes me reluctant to order from this Panera Bread again, online or in person.

Frequently Asked Questions About Panera Bread

Does Panera Bread Hickory accept reservations?

No, Panera Bread Hickory does not accept reservations.

What are the operating hours for Panera Bread Hickory?

Panera Bread Hickory is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.