Outback Steakhouse

Reviews

• LW

  Lara Wright

  2 days ago
  3.0
  Ordered a kids meal of Mac n cheese and a baked sweet potato, and a bloomin onion to go. Everything that I ate tasted okay. There was a hair in my Mac n cheese, but I was really only going for the potato and onion that I was craving so I was going to just let that go, stuff happens and if I had been eating there I’m sure they would have fixed. When eating my bloomin onion I kept poking something hard in my sauce, fished it out and there was what I hope was a crouton in there. While it may be “just food” in my food this time, the two instances in one order make me seriously consider the possible contamination/cross-contamination that could be going on. I’ll stick to eating at the location further away from me. The lady that brought out my food was nice and the wait wasn’t long at all.
• IP

  Ivan Plotnikoff

  Feb 16, 2026
  2.0
  Disappointing overall. The only dish we enjoyed was the New York strip — that was solid. But the ribs were drowning in sauce, and the skewers were the same, plus way too sweet. The kids didn’t like their burgers either. On top of that, our waitress offered sides for our dishes without mentioning they’d be an extra charge, which was a surprise on the bill. The restaurant itself is clean and in a good location, but the food just didn’t deliver for our group of 7.
• JJ

  John

  Feb 15, 2026
  1.0
  This place is an absolute trainwreck. I don't know who is running it, but they are clearly in the wrong business. Long wait to start, despite many open tables. The food took so long, I was actually embarassed for them. Steak was cooked wrong, and way over seasoned. The entire staff looked miserable to be there, especially the hostesses. I could hear other tables nearby complaining a lot about their experience too. I've consistently enjoyed Outback for decades. This specific location though, was an exception. Very disappointing. I will not be returning.
• MX

  malina xiong

  Feb 12, 2026
  1.0
  We waited 40 mins to be seat on a Thursday night. Our food took forever. My food took an hour and by the time I got it, my husband ate his and was full already. I finally got my sides after my husband was half way done with his food. There were other people who got there after us and got their food before us. I guess they dont go by orders but by which dishes is easier or faster to go out first. Smh. My dish was $30 and wasnt worth the price. The drink tray was very dirty and so are the forks. I didn't realize that until I ate the salad that the back side of the fork has dry veggie stuck to it. I guess they just rinse the utensils and not wash them clean. The sirloin look cheap and so does the chicken. Looks like frozen meat. After 2 hours, 40 mins waiting and the rest waiting for my food, I barely ate and just pack the food to go. Also I was charge separately for one of the side which was supposed to be part of the combo. A bill up too $100. I dont mind paying but the dirty plates and forks was a big "NO" for me. As for customer service, our waitress was nice and check up on us although she was busy.
• MM

  Michelle Mazziotti

  Feb 9, 2026
  1.0
  EDIT TO ADD TO OWNERS RESPONSE BELOW- We did reach out and were met with horrible and rude customer service by Nikki! What’s the point now????? Is this response to make others feel like you’re “fixing” the problem?? THEY DIDN’T!! HORRIBLE CUSTOMER SERVICE!! Nikki shouldn’t be the manager of this place!!! She’s a horrible lady with the worst customer service ever!! They charged us more than we were supposed to be charge and her response is “there’s nothing I can do”, no sympathy, no apology for charging too much!! Not to mention the food was horrible!! We won5 be back!! Check out their reviews, they have more bad than good, I wonder why!? Texas Roadhouse is so much better, better food, better service, and the atmosphere is so much better!

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