Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,595 reviews
5 stars
1,082
4 stars
586
3 stars
421
2 stars
180
1 star
326
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, rude employees, and incorrect orders, leading to frustration.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or undercooked items.
Cleanliness
The restaurant was frequently noted for its cleanliness, with some customers praising the efforts of staff to maintain a tidy environment.
Positive Staff Interactions
Despite the negative experiences, several reviews highlighted friendly and helpful staff members who provided good customer service.
- MPMissie Pace6 days ago1.0Customer service is awful. Completely ignored me for 5 min while walking by me several times! Update on location. 1:50 am at a 24 hr location and they were closed.
- TCTodd ClarkJan 5, 20261.0They have Been out of Coffee at this location for literally 4 months. I’ve tried every week since October. Mobile order has always been out of stock for coffee. Ridiculous. I don’t know where they are sourcing this coffee from. BUT IT TAKES TO LONG FOR A CORPORATION LIKE MCDONALDS!!
- CBChloe BucknerDec 28, 20251.0I go to this McDonald’s pretty often because it’s in a convenient location but EVERY. SINGLE. TIME. I have been told to park and wait for a burger and fries (no big orders) for over 10 minutes. Some of the employees are not very pleasant either.
- SBSusan BeardDec 26, 20251.0I waited in line 20 mins then they said are you ordering with your app i said yes gave my coad and nothing...i sat by the speaker for 10 minutes asking if they could hear me while they took other line .they would not tske my order i felt trapped and couldn't get out it was a awful experience !! Had to finally blow horn to othe people in outer lane to let me out!! I was about to have a anxiety attack!! Awful just awful
- ZZzimivusDec 2, 20252.0Got there at 5:15 with two cars in front of me. The outside lights where still off. Got two crispy chicken biscuits got asked to pull forward to wait and had to wait 13min for them
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Hickory, NC?
McDonald's in Hickory is open daily from 4:00 AM to 1:00 AM, with drive-through open 24 hours Thursday through Saturday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through that is open from 4:00 AM to 1:00 AM on most days and 24 hours Thursday through Saturday.
Can I order delivery or curbside pickup from this McDonald's?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
What are some nearby places of interest around McDonald's in Hickory?
Nearby places include Murphy USA gas station, Ham's American Bar & Grille, Starbucks coffee shop, and Redbox rental kiosks.
Are there other fast food or dining options near this McDonald's?
Yes, nearby fast food and restaurants include Dunkin', Hardee's, Subway, Reynolds Sandwich Shop, and Chipotle Mexican Grill.
What nearby automotive services are close to this McDonald's?
Nearby automotive services include Payless Car Deals used car dealer, Meineke Car Care Center, Cosmo Motors Auto Spa, Grease Monkey gas station and emissions inspection, and Strickland Brothers 10 Minute Oil Change.
How can nearby places help me plan my visit to McDonald's at 170 Hwy 321 NW?
You can fuel up at Murphy USA or Sunrise Food and Gas before visiting McDonald's. After your meal, you might grab coffee at Starbucks or Dunkin', or rent a movie from Redbox nearby. Automotive services nearby can assist if you need vehicle maintenance.