Jimmy John's

Reviews

• MS

  Maria Sauser

  Jan 2, 2026
  5.0
  Friendly and fast service. Been here mutiple times and havent had a bad experience.
• LD

  Lindsay Day

  Dec 29, 2025
  5.0
  My family of 5 just had such an awesome experience here! The manager was awesome, excellent service. Even from when we walked in the music was lively making it a fun vibe, the ordering process was smooth, and the sandwiches were great. Bathrooms were clean! Perfect for a quick stop on a road trip.
• SM

  Stirling Menzies

  Dec 19, 2025
  1.0
  Order online only to receive a call saying they don’t have drivers, completely out of main ingredient (I.e. tomatoes, lettuce, cucumber), lights out like they’re closed- what’s the point of this location?
• CN

  Catherine Nelson

  Oct 30, 2025
  1.0
  This establishment used to be great. The past few years it has really gone downhill. The past 2 orders I placed online and when I got there to pick them up they had not even stated the order. Jimmy John’s used to be known for “freaky fast” service but this establishment is definitely not that. Cleanliness also seems to be a problem here too.
• RF

  Riley Farneth

  Sep 1, 2025
  1.0
  If I could give 0 stars, I would. Cleanliness = 0. Customer service = 0. I stopped in on my way home from work in Lincolnton to grab subs for me and my fiancé. The experience was disgusting from start to finish. The floor was sticky, and while making my sandwich the employee grabbed a coworker’s cell phone with her gloves on, then continued making the food. Absolutely unsanitary. When we got home, my fiancé unwrapped his sub to find a short curly black hair right on the sub. I immediately called the store, and the so-called “general manager” told me I’d have to drive all the way back because, in her words, “people lie all the time.” I explained I wasn’t driving an hour round trip just to prove their mistake. She claimed she was “the highest” authority after I told her I was unhappy with the customer service and wanted to speak to someone, then hung up on me. Moral of the story: don’t waste your time, money, or health here. If you value cleanliness and customer service, look elsewhere.