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Jimmy John's

3.1
(376 reviews)
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Business Details

1207 2nd St NE, Hickory, NC
28601, United States
(828) 578-6044
https://locations.jimmyjohns.com/nc/hickory/sandwiches-2327.html

About

Sandwich Restaurant

Location

Jimmy John's
1207 2nd St NE, Hickory, NC
28601, United States

Hours

Reviews

3.1
376 reviews
5 stars
158
4 stars
34
3 stars
23
2 stars
28
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared sandwiches, with some describing the food as inedible.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.

Stock Availability

Frequent complaints about the restaurant being out of basic ingredients and supplies, impacting order fulfillment.

Management Changes

Some reviews mentioned improvements under new management, but many others expressed dissatisfaction with the current state of the location.
  • BD
    Brian Dyer
    Feb 5, 2026
    1.0
    Downloaded app ordered food delivery and now I know why I waited so long before trying this place…food was horrible. Cold and one sandwich that was on wheat I could’ve used the bread to break the ice on my driveway. Instead threw it in trash. Won’t be getting bricks from here again. Too many other good places around.
  • CC
    Casey Clark
    Jan 21, 2026
    5.0
    So excited to see this location under new management! Current operator has whipped this place into shape and is continuing to build back. I had all but given up on this location before her arrival. Added back to my regular stops!
  • MS
    Maria Sauser
    Jan 2, 2026
    5.0
    Friendly and fast service. Been here mutiple times and havent had a bad experience.
  • LD
    Lindsay Day
    Dec 29, 2025
    5.0
    My family of 5 just had such an awesome experience here! The manager was awesome, excellent service. Even from when we walked in the music was lively making it a fun vibe, the ordering process was smooth, and the sandwiches were great. Bathrooms were clean! Perfect for a quick stop on a road trip.
  • SM
    Stirling Menzies
    Dec 19, 2025
    1.0
    Order online only to receive a call saying they don’t have drivers, completely out of main ingredient (I.e. tomatoes, lettuce, cucumber), lights out like they’re closed- what’s the point of this location?
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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