Dunkin'

3.7
170 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1935-1949 Startown Road, Hickory, NC
28602, United States

Hours

Reviews

3.7
170 reviews
5 stars
91
4 stars
18
3 stars
15
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers expressing frustration over repeated mistakes.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some customers praising friendly service while others reported rudeness and lack of professionalism.

Product Quality

While many enjoyed the coffee and some food items, there were complaints about the freshness of donuts and incorrect drink preparations.

Cleanliness

The store was generally noted as clean, but some reviews highlighted issues with cleanliness and organization during busy times.
  • UN
    User name
    5 days ago
    5.0
    Who doesn't like donuts 😋
  • JT
    Josh Triplett
    Nov 15, 2025
    1.0
    Store needs more staff. It ook forever just to place an order.
  • DH
    Dim Foggy Headlights
    Nov 8, 2025
    5.0
    Everything was great my coffee was hot and service was fantastic. I'll be back for sure. 👍🏼
  • JD
    Joe Desrochers
    Oct 30, 2025
    1.0
    This place is horrible, gave small straws for large drinks spent $10 and told she isn't allowed to give large straws for large drinks when I complained and asked for corporate number was told by manager she would call police. Over a large straw, are you kidding me, larger old lady manager has zero people skills and employees look terrified of her.
  • MS
    Michaelene Sechrist
    Oct 10, 2025
    2.0
    I’ve been to this Dunkin 4 times. 4/4 times my order has been incorrect. Continued going due to location/proximity to work. Today, I placed a mobile order as pictured below. Male at the window mumbled my order confirming the type of donuts I ordered. Could hardly hear him. Informed him I did NOT want Boston cream to make sure it was Cream Delight as the Boston grosses me out. Ordered 2 of them as seen on my receipt. He confirmed the Cream Delight verbally. I said yes. Got home, wouldn’t you know, I had 1, not 2, Boston Creams, 0 Cream Delights, 2 Vanilla frosted with sprinkles (I ordered 1) and thankfully all 3 Sour Creams. Yes I know it’s just a donut but come on it’s literally counting skills and using your eyeballs to confirm a simple order. 2 stars because for the first time they got my coffee order correct and it didn’t taste like Diabetes Delight.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Hickory, NC?

Dunkin' in Hickory, NC is open Monday through Saturday from 6:00 AM to 8:00 PM, and on Sunday from 7:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.