Dunkin'

3.6
182 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1935-1949 Startown Road, Hickory, NC
28602, United States

Hours

Reviews

3.6
182 reviews
5 stars
94
4 stars
18
3 stars
16
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Many reviews highlighted unprofessional behavior and rudeness from staff, with some customers feeling disrespected.

Product Quality

While some customers enjoyed the coffee and donuts, there were numerous complaints about stale products and incorrect drink preparations.

Inconsistent Experience

The quality of service and product varied significantly, with some customers praising their experience while others had negative encounters.
  • EP
    Eric Peltonen
    4 days ago
    1.0
    15 MInutes in the drive thru, for a sandwich and coffee. Was given a hassle when we insturcted that our food was ready and next to the window. Asked for money back and they wouldnt give it. Took a bite of the sandwich, not toasted and the meat was rotten. Will be escalating to Dunkin Corporate
  • AA
    Alison Reyes alonso
    Dec 21, 2025
    3.0
    Im so upset!!! they charged me 50 cents for water and didnt even give to me wth!!🙁😠🤬
  • AG
    Anthony Garner
    Dec 11, 2025
    1.0
    Great decorations for Christmas, thats about it. The bagels are over toasted. The avocado toast was literally NOT toasted and stale. Do not recommend.
  • MD
    Megan Davison
    Dec 7, 2025
    1.0
    Had a mobile order and still waited 20 minutes. Got 2 hot chocolates and never tasted anything more horrendous in my life. Threw them both away. Tasted like 4 drizzles of cigarette ash water, 3 sprinkles of sewage water, and 2 drops of watered down black coffee 🤮🤮🤮
  • BW
    Brandy Wyant
    Dec 5, 2025
    1.0
    Ordered hot chocolate...was awful ... mostly just watered down chocolate... this dunkin does not even have a contact number to call back. Was on my lunch and when I got back to office I took a sip of my hot chocolate and by that time it was to late to go back. I will just go to another Dunkin from now on

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Hickory, NC?

Dunkin' in Hickory, NC is open Monday through Saturday from 6:00 AM to 8:00 PM, and on Sunday from 7:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.