Brand Certified
Dunkin'
4.0(401 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
956 16th St NE, Hickory, NC
28601, United States
Certified by Dunkin' • Feb 22, 2026
(828) 304-0956
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
401 reviews
5 stars
223
4 stars
60
3 stars
48
2 stars
28
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and attentiveness, others are reported as rude and unprofessional.
Order Accuracy
Numerous reviews indicate issues with order accuracy, including wrong items and incomplete orders.
Wait Times
Many customers express frustration with long wait times, both in the drive-thru and inside the store.
Food Quality
Several reviews mention inconsistent food quality, with complaints about stale donuts and improperly prepared food.
Staffing Issues
There are indications of understaffing, leading to poor service and long wait times.
- TPTim PearsonJan 6, 20265.0My wife ❤️ this place ❣️
- DMDavid MickleNov 11, 20251.0Well let’s start by this service sucks here 1st order they get wrong then they forgot part of order and I ask for a hot coffee and my coffee is as cold as ice This the second time I been here 1st time I let it go but this time is like what the hell Light and sweet hot coffee taste like shit
- AWAlexander WalkerOct 3, 20251.0This is the third time they have gotten an order this time was the last time asked for a frappe equivalent at Duncan would be a frozen coffee with ice blend, but employee smirked at me with a chuckle informing me. They do not have rabbits so they can give me an frozen coffee what I received was an ice coffee
- MKMaryGrace KykerSep 1, 20255.0Awesome service!!! One of the best places around for hospitality - not kidding. Adam and the other guys are so attentive to fixing your orders. I get my stuff on the app all the time and they know what I like! I've seen them go above and beyond for other guests. Seeing that is so cool - makes the vibe really warm and cozy, knowing the staff really do want us there.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Hickory, NC?
Dunkin' in Hickory, NC is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' in Hickory offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.
Where exactly is Dunkin' located in Hickory, NC?
Dunkin' is located at 956 16th St NE, inside the Exxon Gas Station in the Catawba area of Hickory, NC 28601.
How can I order from Dunkin' ahead of time?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, or through the online order link provided on their website.
What special drinks are available during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' have a drive-thru service?
Yes, the Hickory Dunkin' location features a drive-thru for quick and convenient service.
Are there any nearby gas stations to Dunkin' for easy refueling?
Yes, Dunkin' is located inside an Exxon Gas Station and is close to other Exxon & Mobil Stations and Cubbard Express, making it easy to refuel your vehicle before or after grabbing your coffee and breakfast.
What other dining options are near Dunkin' in Hickory?
Nearby dining options include Parkway House Restaurant, Sub Station II, Geppeto's Pizza, and Tacos El Tio Chetos, offering a variety of American, Italian, Mexican, and fast food choices for customers looking to explore local flavors.
Which nearby places can customers visit for beauty and wellness services after visiting Dunkin'?
Customers can visit nearby beauty salons and spas such as European Nail & Salon, Braids On Loc, Viva Vam Nails, Divine's Beauty Boutique, and Flow PR Barber Shop for various beauty and wellness needs.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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