Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
397 reviews
5 stars
221
4 stars
60
3 stars
47
2 stars
28
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and attentive, others are reported as rude and unhelpful.
Wait Times
Many customers expressed frustration with long wait times, both in the drive-thru and inside the store, often citing delays of 10-30 minutes.
Product Quality
There are complaints about inconsistent product quality, including stale donuts and incorrect orders, though some customers still enjoy the coffee and food.
Cleanliness
Several reviews mention cleanliness issues, including unsanitary conditions and poorly handled food.
Staff Attitude
The attitude of staff varies significantly; some customers report positive interactions, while others describe rude behavior and a lack of professionalism.
- DMDavid MickleNov 11, 20251.0Well let’s start by this service sucks here 1st order they get wrong then they forgot part of order and I ask for a hot coffee and my coffee is as cold as ice This the second time I been here 1st time I let it go but this time is like what the hell Light and sweet hot coffee taste like shit
- AWAlexander WalkerOct 3, 20251.0This is the third time they have gotten an order this time was the last time asked for a frappe equivalent at Duncan would be a frozen coffee with ice blend, but employee smirked at me with a chuckle informing me. They do not have rabbits so they can give me an frozen coffee what I received was an ice coffee
- MKMaryGrace KykerSep 1, 20255.0Awesome service!!! One of the best places around for hospitality - not kidding. Adam and the other guys are so attentive to fixing your orders. I get my stuff on the app all the time and they know what I like! I've seen them go above and beyond for other guests. Seeing that is so cool - makes the vibe really warm and cozy, knowing the staff really do want us there.
- DSDeedee SAug 17, 20251.0These people are slower than Christmas. 20 min wait on an iced coffee and a bagel.
- CWCandice WilliamsJul 5, 20255.0The best one to go to in the hickory Area! Employees anew super friendly, and recognize their customers after only a couple visits.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Hickory, NC?
Dunkin' in Hickory, NC is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' in Hickory offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.
Where exactly is Dunkin' located in Hickory, NC?
Dunkin' is located at 956 16th St NE, inside the Exxon Gas Station in the Catawba area of Hickory, NC 28601.
How can I order from Dunkin' ahead of time?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, or through the online order link provided on their website.
What special drinks are available during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' have a drive-thru service?
Yes, the Hickory Dunkin' location features a drive-thru for quick and convenient service.
Are there any nearby gas stations to Dunkin' for easy refueling?
Yes, Dunkin' is located inside an Exxon Gas Station and is close to other Exxon & Mobil Stations and Cubbard Express, making it easy to refuel your vehicle before or after grabbing your coffee and breakfast.
What other dining options are near Dunkin' in Hickory?
Nearby dining options include Parkway House Restaurant, Sub Station II, Geppeto's Pizza, and Tacos El Tio Chetos, offering a variety of American, Italian, Mexican, and fast food choices for customers looking to explore local flavors.
Which nearby places can customers visit for beauty and wellness services after visiting Dunkin'?
Customers can visit nearby beauty salons and spas such as European Nail & Salon, Braids On Loc, Viva Vam Nails, Divine's Beauty Boutique, and Flow PR Barber Shop for various beauty and wellness needs.