Dunkin'

4.0
506 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1205 2nd St NE, Hickory, NC
28601, United States

Hours

Reviews

4.0
506 reviews
5 stars
295
4 stars
70
3 stars
38
2 stars
30
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated a lack of freshness in food items, particularly donuts, with several customers describing them as stale or poorly prepared.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better training and oversight.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly with specific staff members and the quality of certain drinks.
  • DW
    Domonic Williams
    Dec 27, 2025
    5.0
    Fast friendly service
  • LP
    Lindsay P
    Dec 24, 2025
    1.0
    I officially avoid this Dunkin’ even though the location is convenient. They never have any products, my coffee is almost undrinkable every time, and the staff looks/sounds like they rather jump off a cliff than work. There’s always something wrong; no oat milk, no iced coffee cups, the espresso machine is down.. I can go on. This store needs new management or something.
  • MD
    Michelle Duke
    Dec 7, 2025
    1.0
    Always check your order cause the NEVER get it right!
  • MS
    Mr. Santos
    Nov 6, 2025
    2.0
    They need to clean their equipment and need some type of quality control training. Food is always absolutely disgusting. Burnt and undercooked. How is that possible? A simple bacon egg and cheese croissant and hash browns have never been disrespected so much on a daily basis. Disgusting after taste. Just a crap experience every time. Its convenient for me and I enjoy dunking donuts. Its not a matter of "well just dont go" no, its a matter of, get your stuff together.
  • AA
    Abigail Abdeljalek
    Aug 28, 2025
    1.0
    Twice my food is cold/frozen not fully cooked

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hickory, NC?

Dunkin' in Hickory, NC is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

Does this Dunkin' location in Hickory offer delivery services?

Yes, Dunkin' Hickory offers delivery and curbside pickup services.