Brand Certified
Dunkin'
3.5(391 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1445 2nd Ave NW, Hickory, NC
28601, United States
Certified by Dunkin' • Feb 22, 2026
(828) 348-9729
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
391 reviews
5 stars
173
4 stars
54
3 stars
40
2 stars
31
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and drinks made improperly.
Customer Service
Feedback indicated a significant problem with customer service, including rude staff interactions and poor management responses.
Cleanliness and Quality
Several customers noted cleanliness issues and inconsistent food quality, particularly with donuts and coffee.
Staffing Issues
Numerous reviews pointed to understaffing as a contributing factor to slow service and order errors.
- DSDiana Scholz-WassellFeb 11, 20265.0Love this place, not liking the fact that there is only 2 ppl working their butts off, because the owner decided that, that was all that was needed. These girls were awesome as always. Come on dude, 2 ppl to to run drive-thru and lobby. ridiculous!!!
- ACAshley CravenFeb 11, 20261.0Slow service, incorrect items. Nobody working there seemed to have any idea what was going on. Food and drinks were dangerously wrong for someone with allergies.
- NVNick VagnoneFeb 9, 20262.0Slowest Dunkin drive thru in the 828. 15 minutes for a simple coffee. Faster at the Starbucks across the street.
- SSSalena SmithJan 24, 20261.0Why are y'all so slow and never get an order correct!!!!
- EEEvanJan 11, 20262.0Did a mobile order at 12:18 and got to dunkin at 12:25. Finally got our order through the drive though at 12:55.. slowest experience at Dunkin ever.. by far
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Hickory, NC?
Dunkin' in Hickory, NC is open Monday to Saturday from 5:30 AM to 8:00 PM, and on Sunday from 7:00 AM to 7:00 PM.
Does Dunkin' in Hickory offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' Hickory?
You can enjoy breakfast, lunch, and brunch meals at Dunkin' in Hickory.
Are there any seasonal drinks or special menu items available at Dunkin' now?
Yes, Dunkin' is featuring new holiday menu items like the Cookie Butter Cloud Latte, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' Hickory?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
Does Dunkin' Hickory serve vegetarian options?
Yes, Dunkin' serves vegetarian options and welcomes customers with various dietary preferences.
What nearby coffee shops can I visit around Dunkin' Hickory?
Nearby coffee options include another Dunkin', Starbucks, and 7Brew. You might enjoy comparing their selections or visiting Starbucks for a varied cafe experience nearby.
Are there any nearby restaurants for a meal after visiting Dunkin'?
Yes, nearby restaurants include Reynolds Sandwich Shop, Chipotle Mexican Grill, McDonald's, and Ham's American Bar & Grille, offering various dining options after your visit to Dunkin'.
What nearby facilities can help if I need gas or car services while visiting Dunkin'?
Nearby gas stations like Murphy USA, Cubbard Express, Exxon & Mobil Stations, and services like Meineke Car Care Center and Strickland Brothers 10 Minute Oil Change are convenient if you need fuel or quick automotive services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website