Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
374 reviews
5 stars
166
4 stars
54
3 stars
38
2 stars
29
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.
Staff Attitude
Many reviews highlighted rude or dismissive behavior from staff, particularly management, which negatively impacted customer experiences.
Product Consistency
There were complaints about inconsistent drink quality and food preparation, with several customers receiving incorrect or poorly made items.
Cleanliness and Availability
Customers noted that the location often ran out of popular items, including donuts, and some mentioned cleanliness issues.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating potential for improvement.
- IHIsabelle HollandNov 10, 20252.0Visited Dunkin to pick up a mobile app order. The person at the window was very rude.
- ESemilee StoutNov 10, 20251.0This Dunkin never has anyone working. Your drink order will most likely be wrong and you will still be charged $6 for something you didn’t order. Also, make sure you have an extra 30 mins if you plan on stopping for anything from this location.
- ELElijah LinkerOct 26, 20253.0Goood coffee Awesome service Extra friendly Great breakfast type foods A little on the pricy side but nothing like Starbucks
- AUAdmin UserOct 23, 20252.0Showed up at 5:26am they took my order then refused service at the window claiming they didn't open for another 4 minutes...
- ACAmanda CrunkletonOct 10, 20251.0Terrible customer service from the district manager Nick at Dunkin in Hickory off 321. I am a daily customer that had an item left out of my bag the previous day. I called the store to let them know, the nice lady wrote my name down and told me to come back and get it. I went the next day and Nick was working the register inside and refused to give me what was left out my bag because I didn’t have my receipt. The item was a 6 pc hash brown that came with the 6$ meal deal. People like Nick is why this Dunkin is losing business now. I will no longer be a customer of this Dunkin!
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Hickory, NC?
Dunkin' in Hickory, NC is open Monday to Saturday from 5:30 AM to 8:00 PM, and on Sunday from 7:00 AM to 7:00 PM.
Does Dunkin' in Hickory offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' Hickory?
You can enjoy breakfast, lunch, and brunch meals at Dunkin' in Hickory.
Are there any seasonal drinks or special menu items available at Dunkin' now?
Yes, Dunkin' is featuring new holiday menu items like the Cookie Butter Cloud Latte, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' Hickory?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
Does Dunkin' Hickory serve vegetarian options?
Yes, Dunkin' serves vegetarian options and welcomes customers with various dietary preferences.
What nearby coffee shops can I visit around Dunkin' Hickory?
Nearby coffee options include another Dunkin', Starbucks, and 7Brew. You might enjoy comparing their selections or visiting Starbucks for a varied cafe experience nearby.
Are there any nearby restaurants for a meal after visiting Dunkin'?
Yes, nearby restaurants include Reynolds Sandwich Shop, Chipotle Mexican Grill, McDonald's, and Ham's American Bar & Grille, offering various dining options after your visit to Dunkin'.
What nearby facilities can help if I need gas or car services while visiting Dunkin'?
Nearby gas stations like Murphy USA, Cubbard Express, Exxon & Mobil Stations, and services like Meineke Car Care Center and Strickland Brothers 10 Minute Oil Change are convenient if you need fuel or quick automotive services.