Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
384 reviews
5 stars
169
4 stars
54
3 stars
40
2 stars
30
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative overall experience.
Staffing Problems
Many reviews highlighted understaffing as a major issue, contributing to slow service and poor customer interactions.
Product Quality
While some customers enjoyed the coffee and food, there were numerous complaints about incorrect orders and food quality, including burnt items.
Management Concerns
Several reviews mentioned poor management practices, including rude behavior from managers and inadequate training for staff.
Mixed Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of certain menu items.
- EEEvan1 day ago2.0Did a mobile order at 12:18 and got to dunkin at 12:25. Finally got our order through the drive though at 12:55.. slowest experience at Dunkin ever.. by far
- CHCrystal Hoyle5 days ago1.0Because they don't change there board for new deals they refuse to honor whats posted? Really poor management!!! Very slow at that.
- ACAlex Хлапов COYGDec 28, 20251.0Not sure what is going on at this location, the time, the service, the food, way too long, wrong orders, missing items. Never had a worse encounter with Fast Food in my entire life.
- LWLaura WestDec 21, 20251.0We waited in the drive-thru line for 30 minutes to get our mobile order that was placed through the app before we even arrived at the store. While waiting at the window for our drinks, we saw the employees preparing orders for people after us even before ours was finished. This has happened several times, and I will not be back.
- JSJenny SmithDec 21, 20253.0People were nice, but not enough staff to help. Wait was way too long. Food order was not correct.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Hickory, NC?
Dunkin' in Hickory, NC is open Monday to Saturday from 5:30 AM to 8:00 PM, and on Sunday from 7:00 AM to 7:00 PM.
Does Dunkin' in Hickory offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' Hickory?
You can enjoy breakfast, lunch, and brunch meals at Dunkin' in Hickory.
Are there any seasonal drinks or special menu items available at Dunkin' now?
Yes, Dunkin' is featuring new holiday menu items like the Cookie Butter Cloud Latte, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' Hickory?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
Does Dunkin' Hickory serve vegetarian options?
Yes, Dunkin' serves vegetarian options and welcomes customers with various dietary preferences.
What nearby coffee shops can I visit around Dunkin' Hickory?
Nearby coffee options include another Dunkin', Starbucks, and 7Brew. You might enjoy comparing their selections or visiting Starbucks for a varied cafe experience nearby.
Are there any nearby restaurants for a meal after visiting Dunkin'?
Yes, nearby restaurants include Reynolds Sandwich Shop, Chipotle Mexican Grill, McDonald's, and Ham's American Bar & Grille, offering various dining options after your visit to Dunkin'.
What nearby facilities can help if I need gas or car services while visiting Dunkin'?
Nearby gas stations like Murphy USA, Cubbard Express, Exxon & Mobil Stations, and services like Meineke Car Care Center and Strickland Brothers 10 Minute Oil Change are convenient if you need fuel or quick automotive services.