As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
While many customers praised the fries and burgers, there were several complaints about food not being fresh or of poor quality.
Customer Service
Service experiences varied widely; some customers reported friendly staff, while others encountered rudeness and poor communication.
Value for Money
Customers appreciated the value of meals, especially with current deals, but some felt prices were high for fast food.
Order Accuracy
There were multiple instances of incorrect orders, particularly with modifications not being followed.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed while others noted issues with the AI ordering system and long waits.
AR
Antonia Rodriguez
Jan 5, 2026
5.0
Was in town from out of town. Loving the freshness of the food. Those fries are so good! Burgers were hot and delicious, but most of all they were made correctly. The person that took our order was a nice gentleman he even joked with us ! It doesn't seem like much but in a world where customer service Lacks, I'll take the small victories lol this is a great establishment and they do not miss! Also wanted to mention that last year my Mom's van stopped in their driveway and that man came out of there and helped us push the van into Lowe's gas! Exemplary service!
JW
Jeff Watson
Dec 5, 2025
3.0
First trip to there after renovation. Interesting day was a very cold windy day and awesome.
CO
Christopher Osborne
Dec 4, 2025
5.0
Checkers is my favorite place to eat. The food there is delicious the best tasting food around. The people are always friendly. It takes no time at all to get your food. Great job you guys you're awesome 😎👍
CM
Caleb Mullis
Nov 29, 2025
4.0
I've really enjoyed it since it came back, but tonight's food is really disappointing. I'm not blaming the workers, it's the food itself. These fries aren't Checkers fries, they're a Great Value brand of them. Please don't let the quality fall apart to cut costs. It'll drive everyone away.
LM
Leigh Michele Turner (MercurialGirl)
Nov 16, 2025
3.0
Poor communication by the first drive thru person, but the entire experience improved 100% once the shift manager took control!!
What are the opening hours for Checkers in Hickory, NC?
Checkers in Hickory, NC is open from 10:00 AM to 11:00 PM Monday through Sunday.
Does Checkers offer drive-thru service at this location?
Yes, this Checkers location has a drive-thru service for convenient ordering and pickup.
What types of meals can I get at Checkers Hickory?
Checkers Hickory serves lunch, dinner, and late-night meals.
What payment options are accepted at Checkers on 1304 2nd Street NE?
Checkers accepts American Express, Cash, Check, Mastercard, and Visa payments.
What is the dress code for customers at Checkers in Hickory?
The dress code at this Checkers location is casual.
How does Checkers ensure safety and hygiene during the pandemic?
Checkers has closed on-site dining and limited patio and walk-up window access, enforces frequent handwashing, and ensures proper glove use to protect guests and staff.
Where is Checkers located in Hickory, NC?
Checkers is located at 1304 2nd Street NE, Hickory, NC 28601, USA.
What nearby coffee shops are close to Checkers in Hickory?
You can visit Starbucks, which is nearby Checkers, perfect for grabbing a coffee before or after your meal.
Are there any other fast food restaurants near Checkers on 2nd Street NE?
Yes, Wendy's and Chick-fil-A are nearby options if you're exploring other fast food choices in the area.
What local services are close to Checkers that customers might find useful?
Nearby services include Hickory Wireless for phone and PC repair, Viewmont Pharmacy for medical needs, and Peoples Bank for financial services.