Carrabba's Italian Grill

4.3
2748 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
1954 13th Avenue Drive SE, Hickory, NC
28602, United States

Hours

Reviews

4.3
2,748 reviews
5 stars
1,846
4 stars
448
3 stars
160
2 stars
118
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

The service quality varied significantly, with many customers praising attentive and friendly staff, while others reported long waits and poor service.

Food Quality

Overall, the food received positive feedback for its flavor and quality, although some customers experienced issues with specific dishes.

Staff Recognition

Several servers, particularly Hattie, Naomi, and Tyler, were frequently mentioned for their exceptional service, contributing to positive dining experiences.

Inconsistency

There were reports of inconsistent experiences, with some customers having excellent meals and service while others faced significant issues.
  • RS
    Raven Shuffler
    3 days ago
    5.0
    Food was great and the waitress was amazing always checking in on us making sure we was taken care of and just extremely nice over all couldn’t ask for a better service waitresses name was Naomi s she’s so sweet!!!
  • LL
    Leah Long
    3 days ago
    5.0
    We had a wonderful experience visiting carrabba’s in hickory! The manger Hope came by multiple times to check on us, and the server Naomi was great. We will definitely be coming back again.
  • KR
    Kiara Recuero
    Jan 5, 2026
    1.0
    I always order carry out. Sat in the parking lot in carry out spot 1 for almost 20 mins waiting while two girls stood in front of the door and looked out. I checked in as soon as I parked and NO ONE came out until I CALLED the restaurant and watched from the window, as two employees stood there talking, scrolling on their phones, and eating. Food brought out after I called to then be told they didn’t see me. I was parked directly in front of the carry out door in spot #1.
  • RB
    Rhyzauni Baxter
    Jan 3, 2026
    1.0
    My fiancé and I came in to dine and were seated, but no one ever came to wait on us. We sat for at least 20 minutes without being offered drinks or having our order taken. At that point, we decided to leave. The service was extremely disappointing, especially since I had been looking forward to dining here. Unfortunately, we will not be returning!
  • TK
    T K
    Dec 30, 2025
    5.0
    Our waitress Naomi hit it out of the park!! She had everything correct, tea glasses filled before we asked, checked on us all during our meal. Very sweet and a hard worker. It was our daughter's birthday, which made it more memorable! 5 stars is all I can give, but much more is deserved!

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Hickory offer?

Carrabba's Italian Grill in Hickory offers authentic Italian cuisine for dine-in, carryout, delivery, and catering.

What are the operating hours of Carrabba's Italian Grill in Hickory?

Carrabba's Italian Grill is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.