Buffalo Wild Wings

Reviews

• JB

  Jesse Bartlett

  2 days ago
  1.0
  I’m both a regular DoorDash driver and someone who has been a customer here before, and every single time I come to this location at night, the experience is the same: there is never anyone at the front to greet people, take orders, or even acknowledge that customers are standing there waiting. The front of the store is constantly empty, and it feels like you’re just left on your own hoping someone eventually decides to come over. What makes it even more frustrating is that several employees clearly see me and other customers standing there, but they don’t step up to help. No “I’ll be right with you,” no “Someone will be up here shortly” just being ignored while you stand at the front for 20–30 minutes with no direction. It feels extremely unprofessional, like no one is assigned to the front at all. Tonight was the last straw. I came in to pick up a DoorDash order and waited about 20–30 minutes before I finally managed to get someone’s attention. After I gave them the name on the order, I also asked if I could purchase a drink. I didn’t know what my partner wanted, so I quickly went back to my car and told the employee I’d be right back literally a matter of seconds. When I came back to order the drink, I stood there another 20+ minutes with no one coming to the front again. Employees were walking around in the back, but no one ever came up to see what I needed or take my order. It just doesn’t make sense that a restaurant of this size doesn’t keep someone at the front to manage customers, especially when people are clearly waiting. I understand restaurants get busy, but the lack of basic customer service at this location whether you’re a customer or a delivery driver is unacceptable. Until they fix the issue of staffing and actually maintaining the front of the store, this will continue to be a frustrating and unprofessional place to visit.
• BD

  Brian Dyer

  Nov 17, 2025
  2.0
  Ordered using app. Order arrived cold, missing items and wrong even though it was clearly stated on receipt how it was supposed to be. Tried calling the restaurant several times and no one would answer the phone.
• AD

  Adorable kids On Duty

  Nov 9, 2025
  1.0
  I went and pickup my order of wings and fries, and no veggies nor fries. I called back I was very upset and the lady on phone did not make it any better. She forgot to mute and I heard everything. That she apologized and hung up while still talking. Very disappointed.
• TW

  Terri Willis

  Nov 2, 2025
  1.0
  Husbands wings were hard he ate 3. My cheeseburger I watched sitting under the warmer lights for a while. Then saw his plate come up then I truly knew it was mine. My burger was cold but did have a good taste. The wings weren’t even worth taking home. The thing that said never again was the loudness. You’re screaming at each other. The waitress couldn’t even hear us and we couldn’t hear her. My husband has hearing aids and turned them off and still wasn’t happy at all. I told him to imagine being me. He said Im ready to leave and I said we’ve already ordered let’s suck it up. I thought the reviews would mention the loudness and I was surprised when no one else said anything.
• DD

  Don

  Oct 25, 2025
  1.0
  Buffalo Wild Wing needs a manager in the kitchen!!! We placed our order and 35 minutes later, one diner got his food while the other person sat here watching him eat. Fast forward 15 minutes and im still waiting for my food. The bartenders were great!! However, the kitchen sucks!!! Worst food service ever. Change the way your kitchen works or your business is going to go down hill BIG TIME!! I will not be back!!!!!

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