Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.8
633 reviews
5 stars
282
4 stars
142
3 stars
70
2 stars
47
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor customer service, including rude staff and long wait times.
Food Quality
There were numerous complaints about food quality, including cold, undercooked, and incorrect orders.
Inconsistent Experience
Many reviews indicated that the quality of food and service varied significantly, with some visits being satisfactory while others were disappointing.
Automation Concerns
The use of AI-powered ordering systems was criticized for causing confusion and delays in service.
- RRRDec 23, 20251.0It's like any other fast food place in hickory. Bad attitudes and crap service. The short girl is the epitome of what's wrong with customer service nowadays...calm down, you work at bojangles
- GPGinger PhillipsDec 7, 20252.0For the past 3- Sunday afternoon, I have been told they are out of Chicken. They are a chicken place, why are they out of chicken??
- KCKevin CookDec 7, 20251.0They never get your food right even if you pay extra for sides you won't get them. 100% never recommend, I hope they close
- KYKiya yDec 1, 20251.0Horrible first experience. For starters they tried to offer serving me old hash browns on the intercom, didn't order it. Got my order wrong after paying more at the window upsizing my meals when I attempt to address a manager approaches and rushed me out of drive thru he was extremely hostile. The employee actually told him my order and showed my receipt yet I was denied further services. The whole encounter felt racist from the conversation to the mannerisms. SMH I'm not even from out here but never again.
- BRBenjamin RobertsNov 26, 20254.0Despite the size of my order, service was VERY fast! I was concerned that my order would not be correct because this location now uses the AI-powered drive-through speaker boxes instead of a human on a headset, but I checked the receipt and everything appears to be correct. Steer clear if you don't like AI, but otherwise I recommend!
Frequently Asked Questions About Bojangles
What type of cuisine does Bojangles offer?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sunday.
Does Bojangles have drive-through service and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food through their mobile app?
Yes, you can easily place orders using the Bojangles app available on both iOS and Android platforms.
Where is this Bojangles location situated?
This Bojangles is located at 1816 12th Avenue, Hickory, NC 28601, USA.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for various occasions.
Are families welcome and is there a children's menu at Bojangles?
Yes, Bojangles welcomes families and features a children's menu.
What nearby places can I visit before or after dining at Bojangles?
Nearby places include Papa John's Pizza for pizza lovers, Oz's Jewelers for shopping jewelry, and Ledford's Trading Post if you're interested in outdoor gear and sporting goods.
How can nearby transit or services help me when visiting Bojangles?
Nearby services like UPS Access Point location and Family Dollar make it convenient to run errands or ship packages before or after your meal at Bojangles.
Are there other food options near Bojangles if I want variety?
Yes, Oriental Express Restaurant offers Asian cuisine, Wendy's provides burger options, and Tienda Y Carniceria El Paraiso offers Mexican food, all within walking distance of Bojangles.