Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, long wait times, and incorrect orders, often citing a lack of organization and management oversight.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
CB
Colin Briggs
Dec 14, 2025
2.0
The AI ordering system regularly makes mistakes when ordering lunch and dinner where it will double charge people for items, and the staff doesn't double check to make sure orders are complete before giving them to the customer.
MM
Mercy Miller
Dec 7, 2025
5.0
The food is great 👍 the people are very friendly and helpful
WC
William Clarke
Dec 6, 2025
5.0
The 2 young ladys working in the drive through windows,so friendly and kind and most of all SMILES keep up the good work
SS
Samantha Stephens
Dec 2, 2025
5.0
Something has definitely changed with this Bojangles, it's way better than before! Probably new management!!! Keep up the good work!
LE
Lloyd Edsel
Nov 30, 2025
1.0
The three times I've been here there doesn't seem to be anyone in charge- not knocking the employees, it's a thankless job I'm sure, but managers make decent money but if there is one here they don't seem to be too interested in keeping anything organized -like AT ALL. I've seen customers wait 10 minutes just to be greeted and order taken . Always out of something waiting on it to cook. Write this while waiting on an order placed 40 minutes ago. Still not ready
What are the operating hours for dine-in at Bojangles?
Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.
Does Bojangles have a drive-through service, and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I place an order through an app for Bojangles?
Yes, you can order using the Bojangles app available on both the Apple App Store and Google Play, or online through their website.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern foods for breakfast, lunch, and dinner.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment.
Does Bojangles accommodate families and provide wheelchair access?
Yes, Bojangles welcomes families and has wheelchair-accessible entrances and parking.
Is there Wi-Fi available at Bojangles?
Yes, Bojangles offers free Wi-Fi to customers.
What nearby places can I visit around Bojangles on Brookford Blvd in Hickory?
Nearby places include Urgent Care of Mountain View, Mountain View Domino's Pizza, Walgreens pharmacy, and Lowes Foods grocery store.
Are there other dining options close to Bojangles for different cuisines?
Yes, nearby options include China Garden for Chinese and sushi, Village Inn Pizza for pizza, and Mountain View Domino's Pizza for fast food pizza.
Can I combine a visit to Bojangles with shopping or other services nearby?
Certainly, you can visit nearby stores and services such as Rite Aid drugstore, Wells Fargo ATM, and Great Clips hair salon before or after your meal at Bojangles.