Bojangles

3.9
837 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2320 Brookford Blvd., Hickory, NC
28602, United States

Hours

Reviews

3.9
837 reviews
5 stars
414
4 stars
177
3 stars
89
2 stars
44
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, often citing a lack of organization and management oversight.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • CB
    Colin Briggs
    Dec 14, 2025
    2.0
    The AI ordering system regularly makes mistakes when ordering lunch and dinner where it will double charge people for items, and the staff doesn't double check to make sure orders are complete before giving them to the customer.
  • MM
    Mercy Miller
    Dec 7, 2025
    5.0
    The food is great 👍 the people are very friendly and helpful
  • WC
    William Clarke
    Dec 6, 2025
    5.0
    The 2 young ladys working in the drive through windows,so friendly and kind and most of all SMILES keep up the good work
  • SS
    Samantha Stephens
    Dec 2, 2025
    5.0
    Something has definitely changed with this Bojangles, it's way better than before! Probably new management!!! Keep up the good work!
  • LE
    Lloyd Edsel
    Nov 30, 2025
    1.0
    The three times I've been here there doesn't seem to be anyone in charge- not knocking the employees, it's a thankless job I'm sure, but managers make decent money but if there is one here they don't seem to be too interested in keeping anything organized -like AT ALL. I've seen customers wait 10 minutes just to be greeted and order taken . Always out of something waiting on it to cook. Write this while waiting on an order placed 40 minutes ago. Still not ready

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Does Bojangles have a drive-through service, and what are its hours?

Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.