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Brand Certified

Arby's

4.1
(1096 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1470 Us Hwy 321 Nw, Hickory, NC
28601, United States

Hours

Reviews

4.1
1,096 reviews
5 stars
525
4 stars
312
3 stars
133
2 stars
46
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised freshness and taste, while others reported cold or poorly prepared items.

Service

Customer service received positive feedback for friendliness and efficiency, but some noted issues with order accuracy and staff attitude.

Cleanliness

Concerns raised about cleanliness in dining areas and restrooms, with some customers noting dirty tables and overflowing trash.

Presentation

Several customers commented on the poor presentation of food, indicating that meals often looked unappealing or were poorly wrapped.
  • JY
    Jonathan Y
    Jan 29, 2026
    4.0
    Everything was real good, has a few Sliders and a Chicken Cordon Blue and fries...
  • LW
    Lisa Walker
    Jan 15, 2026
    5.0
    The roast beef sandwich is delicious. The curly fries are hot & fresh. Can't wait to go back.
  • RY
    Rafael Yax
    Dec 11, 2025
    5.0
    TLF no me
  • WP
    William “BJ” Parsons
    Nov 12, 2025
    4.0
    The apple pie shake was amazing!
  • MM
    Murph
    Nov 10, 2025
    1.0
    I just had the worst meal I have ever had at this location. The roast beef looked like it had been turned into shredded cheese. The fries were old and nasty. I threw the meal away it was so terrible. Won't be back here to eat.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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