Location.com logo
Brand Certified

Arby's

4.2
(250 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2375 Springs Rd., Hickory, NC
28601, United States

Hours

Reviews

4.2
250 reviews
5 stars
142
4 stars
57
3 stars
21
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude interactions and slow service.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and hot meals, others received incorrect or cold orders.

Cleanliness

The restaurant was noted for being clean by several customers, although some mentioned issues with the bathrooms and overall cleanliness.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • SS
    Steven Sigmon
    Jan 21, 2026
    1.0
    They literally can’t handle a small amount of business. If they get more than one customer the whole restaurant shuts down.
  • MM
    Mayra M
    Jan 10, 2026
    5.0
    Excelente lugar y la atención al cliente es perfecta.
  • JY
    James Yocum
    Dec 4, 2025
    2.0
    Sorry guys, I really don't mean to be cranky, but upon getting home after pickup, was disappointed. I ordered a 1/2 lb RB plain. Just the bun and meat. Got home to discover the bizarre substance you somehow call "Cheddar" all over my sandwich. Wisconsin wants to have a word with you. Normally I love cheese. Which ET alien did you get the recipe for this Abomination? I specifically said plain RB 1/2.
  • CB
    Chaz Black
    Nov 7, 2025
    4.0
    If youre gonna have someone wait 5 minutes to even take their payment at least make sure Fries are fresh please. Burger was, why not fry?
  • RG
    ray gwinner
    Oct 30, 2025
    4.0
    Good comfort foods place. Never fails to fail on quality.. friendly counter staff.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others