Arby's

4.2
506 reviews
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Business Details

2375 Springs Rd., Hickory, NC
28601, United States
(828) 256-4261
http://www.arbys.com/locations/us/nc/hickory/2375-springs-rd/store-8544
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2375 Springs Rd., Hickory, NC
28601, United States

Hours

Reviews

4.2
506 reviews
5 stars
268
4 stars
141
3 stars
52
2 stars
19
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or incorrect orders.

Service Experience

Service quality varied, with some customers praising friendly and efficient staff, while others experienced rude service and long wait times.

Cleanliness

The restaurant was noted for being clean by several customers, although some mentioned issues with the bathrooms and overall cleanliness.

Pricing

Many customers felt the prices were high for the quality of food received, leading to dissatisfaction.
  • MM
    Mayra M
    2 days ago
    5.0
    Excelente lugar y la atención al cliente es perfecta.
  • JY
    James Yocum
    Dec 4, 2025
    2.0
    Sorry guys, I really don't mean to be cranky, but upon getting home after pickup, was disappointed. I ordered a 1/2 lb RB plain. Just the bun and meat. Got home to discover the bizarre substance you somehow call "Cheddar" all over my sandwich. Wisconsin wants to have a word with you. Normally I love cheese. Which ET alien did you get the recipe for this Abomination? I specifically said plain RB 1/2.
  • CB
    Chaz Black
    Nov 7, 2025
    4.0
    If youre gonna have someone wait 5 minutes to even take their payment at least make sure Fries are fresh please. Burger was, why not fry?
  • RG
    ray gwinner
    Oct 30, 2025
    4.0
    Good comfort foods place. Never fails to fail on quality.. friendly counter staff.
  • CA
    Christy Andrade
    Oct 20, 2025
    5.0
    Clean and Julian the cashier is super sweet!
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