Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor communication and attitude from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with modifications not being fulfilled.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and overall cleanliness concerns.
Speed of Service
Many reviews indicated long wait times for food, both in the drive-thru and inside the restaurant, leading to frustration among customers.
Refill Policy
Customers expressed dissatisfaction with the new policy of not offering drink refills, which was seen as greedy and a negative change.
IW
Ivey Warlick
Feb 17, 2026
5.0
They have got my order right every single time in a timely manner. Best McDonald's stop on my morning route (out of 4 others I've tried along the way).
JB
Jim Bland
Jan 10, 2026
1.0
No refills is greedy and would be 0 if I could
DH
Doguinated Horse
Jan 1, 2026
1.0
I waited in the store for half an hour after placing a normal sized online order. They are awful.
TM
Tamara Malak
Dec 27, 2025
3.0
Going inside is a lot different that drive thru. Understandably, drive thru is quick, to the point, and on your way-next customer. But the lack of communication on closing early or at least posting their closed on the drive thru speaker would be nice instead of having people wait in line thinking their just short staffed. But they have a sign posted on the door?
Going inside, it's seen their working their butts off and efficient on getting food out...as it is a fast food place.
But, modified orders, such as extra pickles, always fails at being accomplished.
There's been multiple times of dissatisfied food and communication from the place.
AB
Alexandria Bates
Dec 20, 2025
1.0
If you want to hear people cursing about how much they hate their job, got eat here. No one is helpful and they obviously don’t want to be there. I don’t blame them but unfortunately I have a kid who is extremely picky and when I have to fight to get the correct food, it’s not even worth it.
What are the regular operating hours for McDonald's in Hendersonville, NC?
McDonald's in Hendersonville is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Is delivery service available at this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:00 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or via an app?
You can order through the McDonald's app available on iOS and Android or via their online delivery link: https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Hendersonville?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
Are there any nearby coffee shops where I can go after visiting McDonald's?
Yes, Starbucks and Super Swap (which also serves coffee) are nearby and great spots to visit after McDonald's.
Where can I find other fast food options near McDonald's on Spartanburg Hwy?
Nearby fast food options include Chick-fil-A, Hendersonville South, and Jimmy John's, all within close proximity for your convenience.
Are there any nearby places to get beauty or grooming services close to McDonald's?
Yes, Salon @ South Side, Soho Nail Spa, and Sport Clips Haircuts are nearby for hair and beauty services.
Does McDonald's Hendersonville offer any rewards programs?
Yes, you can earn points for free food through the MyMcDonald's Rewards program, more details at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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