McDonald's

3.3
937 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
630 Spartanburg Hwy, Hendersonville, NC
28792, United States

Hours

Reviews

3.3
937 reviews
5 stars
299
4 stars
170
3 stars
176
2 stars
70
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor communication and attitude from employees.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with modifications not being fulfilled.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and overall cleanliness concerns.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold items, poorly prepared meals, and unsatisfactory drink options.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff while many others expressed frustration over long wait times and poor service.
  • JB
    Jim Bland
    2 days ago
    1.0
    No refills is greedy and would be 0 if I could
  • DH
    Doguinated Horse
    Jan 1, 2026
    1.0
    I waited in the store for half an hour after placing a normal sized online order. They are awful.
  • TM
    Tamara Malak
    Dec 27, 2025
    3.0
    Going inside is a lot different that drive thru. Understandably, drive thru is quick, to the point, and on your way-next customer. But the lack of communication on closing early or at least posting their closed on the drive thru speaker would be nice instead of having people wait in line thinking their just short staffed. But they have a sign posted on the door? Going inside, it's seen their working their butts off and efficient on getting food out...as it is a fast food place. But, modified orders, such as extra pickles, always fails at being accomplished. There's been multiple times of dissatisfied food and communication from the place.
  • AB
    Alexandria Bates
    Dec 20, 2025
    1.0
    If you want to hear people cursing about how much they hate their job, got eat here. No one is helpful and they obviously don’t want to be there. I don’t blame them but unfortunately I have a kid who is extremely picky and when I have to fight to get the correct food, it’s not even worth it.
  • IM
    Intuitional Moon
    Dec 17, 2025
    5.0
    Not really big fan of McDonald's to begin with. I doordash mostly when I come in. I know it's been recently renovated. I love your managers and the girl with dyed red hair. They are always super sweet to me and quick with my doordash deliveries. Somebody really needs to get on to whoever is in charge of Upward road. Cuz in the women's bathroom it smells like dirty tampons and it has been for the last week.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Hendersonville, NC?

McDonald's in Hendersonville is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.