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McDonald's

3.3
(940 reviews)

Business Details

(828) 697-1672
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
630 Spartanburg Hwy, Hendersonville, NC
28792, United States

Hours

Reviews

3.3
940 reviews
5 stars
302
4 stars
170
3 stars
175
2 stars
70
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor communication and attitude from employees.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with modifications not being fulfilled.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and overall cleanliness concerns.

Speed of Service

Many reviews indicated long wait times for food, both in the drive-thru and inside the restaurant, leading to frustration among customers.

Refill Policy

Customers expressed dissatisfaction with the new policy of not offering drink refills, which was seen as greedy and a negative change.
  • IW
    Ivey Warlick
    Feb 17, 2026
    5.0
    They have got my order right every single time in a timely manner. Best McDonald's stop on my morning route (out of 4 others I've tried along the way).
  • JB
    Jim Bland
    Jan 10, 2026
    1.0
    No refills is greedy and would be 0 if I could
  • DH
    Doguinated Horse
    Jan 1, 2026
    1.0
    I waited in the store for half an hour after placing a normal sized online order. They are awful.
  • TM
    Tamara Malak
    Dec 27, 2025
    3.0
    Going inside is a lot different that drive thru. Understandably, drive thru is quick, to the point, and on your way-next customer. But the lack of communication on closing early or at least posting their closed on the drive thru speaker would be nice instead of having people wait in line thinking their just short staffed. But they have a sign posted on the door? Going inside, it's seen their working their butts off and efficient on getting food out...as it is a fast food place. But, modified orders, such as extra pickles, always fails at being accomplished. There's been multiple times of dissatisfied food and communication from the place.
  • AB
    Alexandria Bates
    Dec 20, 2025
    1.0
    If you want to hear people cursing about how much they hate their job, got eat here. No one is helpful and they obviously don’t want to be there. I don’t blame them but unfortunately I have a kid who is extremely picky and when I have to fight to get the correct food, it’s not even worth it.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Hendersonville, NC?

McDonald's in Hendersonville is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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