Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hendersonville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
272 reviews
5 stars
150
4 stars
37
3 stars
20
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude or unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Coffee Quality
Many customers reported issues with burnt or poorly made coffee, indicating a decline in quality.
Food Freshness
Several reviews mentioned stale or old donuts, with some customers expressing disappointment in the freshness of food items.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor management of the store.
- SPStephen Paffrath3 days ago2.0Stale donuts served here. Got a coffee and donut to go. Coffee fresh and hot, donut very stale.
- RLRebekah Lorraine4 days ago3.0This particular Dunkin’ needs to check their donuts and make sure they aren’t old, because twice in a row I was served a very hard donut, like literally I could knock on it like it was wood. So disappointing!
- PLPrestonErvin Lee5 days ago1.0As a daily visitor to Dunkin’ Donuts across the country, this was a horrible experience. I was not greeted nor acknowledged when I came into the location. I stood at the counter in the service area for about 6 minutes without acknowledgment. I was the one to initiate interaction with the cashier by saying ‘Good afternoon, how are you?’ The response I received was ‘what can I get you’. I had a mobile order, but also was there to order additional food—I decided not to order the additional food due to the lack of a welcoming environment. Upon going to grab my mobile order—which ended up being incorrect, the coffee was wrong—I asked the young lady if a manager was available. She advised no, but she was a shift lead. I explained to her the negative experience I was having and she completely disregarded what I was saying and walked off mid conversation. I went back to the cash register and asked for a printout of my receipt so that I could have the store information to which, Ariel, told me she could not reprint receipts—an obvious lie. I next asked for the store location# and managers name so that I could file a complaint, to which Ariel told me she was not allowed to provide that information. I decided to leave so that I would not escalate the situation. Terrible customer service—really no customer service. Disrespectful staff. Lack of care for making the order.
- KFKaren FowlerJan 2, 20261.0Rude workers. They don't know how to give customer service. Do not patronize them
- SSStevenDec 10, 20255.0Love Dunkin!
Frequently Asked Questions About Dunkin'
What types of food and beverages are available at Dunkin' in Hendersonville, NC?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal specialty drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
What are the regular opening hours of Dunkin' at 2547 Chimney Rock Road?
The store is open daily from 4:00 AM to 7:00 PM.
Is delivery available at this Dunkin' location and what are the delivery hours?
Yes, delivery is available daily from 4:30 AM to 6:00 PM.
Can customers order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' has a drive-thru to make ordering quick and convenient.
Are credit and debit card payments accepted at Dunkin' on Chimney Rock Road?
Yes, both credit and debit cards are accepted.
Does this Dunkin' serve breakfast, lunch, and brunch?
Yes, meals served include breakfast, lunch, and brunch to satisfy various cravings throughout the day.
What are some nearby fast food restaurants where I can get a different meal after visiting Dunkin'?
Nearby fast food options include Sonic Drive-In, Chick-fil-A, Jack in the Box, COOK OUT, and Golden Corral Buffet & Grill, ideal for exploring diverse meal choices.
What nearby places can help with fuel or convenience needs near Dunkin'?
You can visit nearby gas stations and convenience stores such as Marathon, Triangle Stop, and Sam's Club Gas Station for fuel and quick shopping.
Are there any nearby ATMs or financial services close to this Dunkin' location?
Yes, The Exchange Network ATM, LibertyX Bitcoin ATM, United Community bank, and Western Union money transfer services are nearby for your financial needs.