Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
This location is temporarily closed. Please check back for updates.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill - Temporarily Closed
5445 Asheville Hwy Ste 10, Hendersonville, NC
28791-8024, United States
Hours
Reviews
3.6
739 reviews
5 stars
312
4 stars
138
3 stars
112
2 stars
44
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Inconsistent Quality
Food quality varied significantly, with some customers enjoying their meals while others received cold or improperly made items.
Staffing Problems
Many reviews mentioned being short-staffed, leading to delays and a lack of responsiveness.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a lack of maintenance.
Product Availability
Customers frequently complained about items being unavailable, including ice cream and menu items, as well as inconsistent adherence to posted hours.
- TGTevin GroyperJul 21, 20251.0Blond girl caked in a pound of makeup messed up my order and when called out she proceeded to throw a temper tantrum and messed up my do-over. Rudest I’ve ever been treated, will not return.
- JPJoe PittsDec 18, 20234.0Stopped in for some ice cream
- EMEmily MooreJan 23, 20214.0This was the first time I've been to Dairy Queen in years. The drive-through had a long wait time, but the Blizzards made it worth the extra time.
- JFJosh FJul 26, 20201.0Waited for 25 minutes behind 4 cars. They took our money, then another 3-4 minutes passed. An employee leaned out and asked “What did you order?”. Another minute later, the order came out... wrong. Lord help these people.
- VSVictoria SeeligMay 6, 20181.0I will never go back!! We ended up just asking for our money back. They just couldn't get it right.
Frequently Asked Questions About Dairy Queen Grill & Chill - Temporarily Closed
Is the Dairy Queen Grill & Chill at 5445 Asheville Hwy currently open?
This Dairy Queen location is temporarily closed. Please check back for updates.
What are the usual operating hours for this Dairy Queen location?
Normally, this location is closed every day of the week currently, reflecting its temporary closure status.
What types of food and treats does this Dairy Queen specialize in?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, Soft-serve ice cream cones, shakes & malts, and custom ice cream cakes from DQCakes.com.
Does this Dairy Queen offer drive-thru and seating options?
Yes, this location offers drive-thru service as well as seating areas for customers.
Is the Dairy Queen family and kid-friendly?
Yes, it is welcoming to families and children, providing a family-friendly environment.
How can I place an order for pickup at this Dairy Queen?
You can order pickup online through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/42526/.
What is the contact phone number for this Dairy Queen location?
You can reach them at +1 828-654-9594.
What other dining options are near this Dairy Queen on Asheville Hwy in Hendersonville?
Nearby dining options include Domino's Pizza, Bojangles', McDonald's, and another Dairy Queen Grill & Chill location, giving you a variety of fast food choices.
Are there convenient gas stations close to this Dairy Queen?
Yes, nearby gas stations include Mountain Energy, Shell, CAT Scale, Marathon, Citgo, and Sheetz, making it easy to fuel up during your visit.
What local businesses or services near Dairy Queen might be useful during a visit?
Nearby useful services include a PNC ATM for banking, J&L Truck Wash for vehicle cleaning, and Express Laundry for laundry needs.