Certified by Dairy Queen Grill & Chill - Temporarily Closed • Mar 01, 2026
Reviews
3.6
740 reviews
5 stars
312
4 stars
138
3 stars
112
2 stars
44
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
While some customers enjoyed the food, others complained about cold or improperly prepared items, indicating inconsistency in food quality.
Staffing Problems
Many reviews highlighted that the location is frequently short-staffed, leading to delays and service failures.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness while others noted issues like overflowing trash cans.
Customer Experience
Several customers expressed frustration with the overall experience, including rude staff interactions and unfulfilled mobile orders.
NB
Nicole B
Feb 17, 2026
1.0
THIS LOCATION IS PERMANENTLY CLOSED.
JP
Joe Pitts
Dec 18, 2023
4.0
Stopped in for some ice cream
JF
Josh F
Jul 26, 2020
1.0
Waited for 25 minutes behind 4 cars. They took our money, then another 3-4 minutes passed. An employee leaned out and asked “What did you order?”. Another minute later, the order came out... wrong. Lord help these people.
SS
Sharon_07
Sep 11, 2016
1.0
They charged my credit card twice.. It took weeks to get a credit back. I ordered and two customers after me were served first. The sandwich was cold and hard and fries cold. Not happy with a Sanitation Grade of a low 95. Not recommended
Is the Dairy Queen Grill & Chill at 5445 Asheville Hwy currently open?
This Dairy Queen location is temporarily closed. Please check back for updates.
What are the usual operating hours for this Dairy Queen location?
Normally, this location is closed every day of the week currently, reflecting its temporary closure status.
What types of food and treats does this Dairy Queen specialize in?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, Soft-serve ice cream cones, shakes & malts, and custom ice cream cakes from DQCakes.com.
Does this Dairy Queen offer drive-thru and seating options?
Yes, this location offers drive-thru service as well as seating areas for customers.
Is the Dairy Queen family and kid-friendly?
Yes, it is welcoming to families and children, providing a family-friendly environment.
How can I place an order for pickup at this Dairy Queen?
You can order pickup online through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/42526/.
What is the contact phone number for this Dairy Queen location?
You can reach them at +1 828-654-9594.
What other dining options are near this Dairy Queen on Asheville Hwy in Hendersonville?
Nearby dining options include Domino's Pizza, Bojangles', McDonald's, and another Dairy Queen Grill & Chill location, giving you a variety of fast food choices.
Are there convenient gas stations close to this Dairy Queen?
Yes, nearby gas stations include Mountain Energy, Shell, CAT Scale, Marathon, Citgo, and Sheetz, making it easy to fuel up during your visit.
What local businesses or services near Dairy Queen might be useful during a visit?
Nearby useful services include a PNC ATM for banking, J&L Truck Wash for vehicle cleaning, and Express Laundry for laundry needs.
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Certified March 01, 2026Yext Knowledge Graph
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