Overall, customers praised the food for its deliciousness, with specific mentions of standout dishes like the crab bisque and osso bucco, though some noted inconsistencies in preparation and portion sizes.
Service
Service received mixed reviews; while many highlighted attentive and friendly staff, others reported slow service and issues with order accuracy.
Atmosphere
The restaurant's ambiance was generally well-received, described as cozy and upscale, although some found it noisy and uncomfortable due to seating.
Menu Variety
Customers expressed disappointment with the limited menu options compared to the original location, with calls for more diverse and creative dishes.
Pricing
Several reviews mentioned that the prices were on the higher side, with some feeling that the portion sizes did not justify the cost.
JA
Jay Askins
3 days ago
5.0
Went to the Hendersonville location last night for the first time. I had been to the Franklin restaurant many times back in the early 2000's when I lived there and loved it... We had a wonderful experience, the whipped feta and spinach salad ( We shared) for appetizers were delicious. Osso Bucco and Chicken Marsala were exceptionally delicious as well... Service was impeccable and the atmosphere was great! While we had reservations and came ready to splurge on ourselves for my wife's birthday, I was pleasantly surprised to see that there are many affordable options on the menu as well. I am looking forward to trying many more items from the menu, a lunch visit in the near future perhaps... I'd love to see the Marsala done with beef!!!!
MJ
Morgan Jutras
Feb 14, 2026
2.0
Overall Experience (Friday evening): 1/5 star.
To start with the positive: the flavor of the two entrees ordered were great: Osso Bucco & Cordon Bleu. The staff were all friendly and clearly doing their best.
The less positive:
It seems like waitstaff were drowning around last night with no clear direction when it was so busy.
Sitting at the bar, it was uncomfortable to witness how disorganized and stressed the wait staff were - The bartender was taking orders, making drinks, clearing dirty plates (having to leave the bar to do so) and (understandably) lost track of when food was ready at the kitchen window. She was touching clean plates, dirty plates, and making drinks. Not great.
We waited over 60 minutes for our entrees - which came out unacceptably cold. I didn’t send it back, because I did not want to wait another 40 minutes for food. Flavor was great, but the cold temperature really muted the overall satisfaction.
During dinner service, wait staff was loudly rolling silverware while entrees sat the window, undelivered, getting cold.
Perhaps with someone there to run FOH and help the bartender effectively, as well as ensure hot meals are delivered, this would have been a more positive dining experience.
MT
Maura Turner
Jan 24, 2026
5.0
We brought friends for dinner last night. The food was delicious. The staff was friendly and attentive. We were able to sit and relax through our time there. We will definitely be back, we are thinking we will sit at the bar and check that aspect out.
CC
Cynthia Cox
Jan 21, 2026
5.0
Food was delicious. Service was outstanding. Atmosphere relaxing. We will definitely visit Caffe REL on our next stop to Hendersonville.
Highly recommend Caffe REL.
DS
David Sanders
Jan 16, 2026
4.0
What i got was good. We were just disappointed at the difference in the menu between this location and the Franklin location. The menu here was as extensive as the franklinocation and my wife's favorite wasn't on it. As I said my food was good just not what we were expecting but I guess I could say that was my fault for not compaiting menus.
Caffè REL is open Tuesday through Saturday from 11:00 AM to 3:00 PM and then again from 4:00 PM to 8:00 PM on Tuesday and Wednesday, extending to 9:00 PM Thursday through Saturday. It is closed on Sundays and Mondays.
Does Caffè REL offer delivery and pickup services?
Yes, Caffè REL offers both in-store pickup and delivery options for customer convenience.
When is Caffè REL closed?
Caffè REL is closed on Mondays and Sundays for all services including dining, takeout, and delivery.
What types of cuisine does Caffè REL serve?
Caffè REL serves French cuisine and offers fine dining, bistro, cafe, seafood, sandwiches, pasta, and also has a wine bar.
Where is Caffè REL located?
Caffè REL is located at 425 N Main St, Hendersonville, NC 28792, United States.
Where can I view the menu or place an order for Caffè REL?
You can view the menu or place an order online at https://cafferelhvl.com/menu.
Are there any nearby restaurants where I can explore different cuisines around Caffè REL?
Yes, nearby you can find Champas Sushi And Thai specializing in Asian cuisine, and Postero, which also offers French and American dining experiences.
What nearby shops can I visit after dining at Caffè REL?
After dining, you might enjoy visiting Susan's gift shop or Shelley and Son Books, which is a bookstore and antique store, both close to Caffè REL.
Are there any nearby wine bars or lounges near Caffè REL?
Yes, near Caffè REL you can visit Wine Sage Merchant + Wine Bar and the Puros Cigar Lounge for wine and tobacco lounge experiences.
What is the price range at Caffè REL?
Caffè REL has a price range categorized as TWO, indicating moderate pricing suitable for fine dining and casual meals.
Brand Certified Facts from Caffè REL
Caffè REL partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: