Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
962 reviews
5 stars
416
4 stars
247
3 stars
125
2 stars
52
1 star
122
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted that the restaurant is understaffed, leading to long wait times and poor service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold or incorrect orders.
Customer Service
Customer service experiences varied widely; some staff were praised for being friendly and helpful, while others were described as rude or indifferent.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with sticky floors and unsanitary conditions.
Order Accuracy
Many customers reported problems with order accuracy, receiving incorrect items or missing items from their orders.
- DMDenise MeltonDec 27, 20251.0The lobby was filthy. We had to clean our own table. It was a Saturday night and the place only had two other couples in the lobby and 2 cars in drive thru (that should have been a clue). It took 20 min for us to get our food. The staff were on their cell phones and joking amongst themselves while othetes were running around "acting" busy; HELLO, there are no customers! This is on a busy highway that should have otherwise been slammed on a Saturday night. I guess the locals know better. The food was pitiful. I am including a picture of what we ordered compared to their menu photo. Total rip off. If the franchise owner is wondering what's happening at this location, here's your clue. New management is need (and a thorough cleaning).
- SDSybil Davis-HighdaleDec 21, 20251.0Dirty. We went to bathrooms first and they were terrible! So bad, I didn't order food there. The teens ate, but I wasn't taking the chance. If the bathrooms looked like that, what did the kitchen look like? I sat in the car while they ate. One of the teens even stated the bathroom was too dirty to B use but ordered food anyway.
- ASAngela StatonDec 20, 20255.0i find this location good for a quick bite. if they make a mistake they will correct it.
- SMSteve MartinDec 12, 20253.0Owner is too cheap to hire staff. They are too busy to only have 2 or 3 people working, especially at peak hours. 20+ minutes to wait for your order is way too long. With all the unhappy people waiting, no wonder the employees don't smile.
- MSMoon StoneNov 22, 20251.0The man working on 11/22/25 around 7:29 in drive thru was extremely rude and kept messing up 3 people orders and put a beef and cheader sandwich back on the hot waiting area to be served again after it passed the window. I highly recommend not eating here because you don't know whether your food you order can be trusted to eat.