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Arby's

3.8
(842 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
403 Raleigh Rd, Henderson, NC
27536, United States

Hours

Reviews

3.8
842 reviews
5 stars
363
4 stars
225
3 stars
96
2 stars
61
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with many waiting over 20-30 minutes for their orders.

Food Quality

While some customers praised the freshness and taste of the food, others noted inconsistencies, such as cold items and incorrect orders.

Staff Attitude

Feedback varied on staff friendliness; some customers experienced great service, while others reported rude behavior and lack of attention.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with reports of unsanitary conditions and disorganization.

Pricing

Several reviews mentioned that the food is perceived as expensive for a fast food establishment, with some customers expressing dissatisfaction with portion sizes.
  • KG
    Kimberly Graham
    Feb 11, 2026
    5.0
    Really enjoyed my visit on 2/10. Staff was super friendly, order was fresh and delicious! Restaurant was clean.
  • RL
    Ron Linegar
    Dec 13, 2025
    5.0
    I hate to say this, but Arby's is the place to eat a great sandwich. I hate to say it because more people are probably going to make it harder for me to get a meal. Their regular burger is the best tasting burger I have had for a while. Their brisket is amazing and a great price. If you want to go over the top? Get a braized steak tips and break them up and place on top of a brisket sandwich. It is AMAZING! I used to no care if went to Arby's. My wife always loved it. Their new menu, wow, I don't want to go anywhere else!
  • RC
    ROBERT COTTLE
    Dec 3, 2025
    4.0
    Pretty good I am mad that they got rid of the spicy 3 pepper sauce
  • AH
    Ali Hassan
    Oct 16, 2025
    1.0
    Worst branch i have been to, so far from the exit yet they put a sign at the exit that doesnt say its like 3 miles away from the exit, food was so bad
  • JG
    Janice Gillespie
    Sep 7, 2025
    3.0
    Food was hot and fresh

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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