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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, indicating significant issues with staffing and management.
Food Quality
While some customers enjoyed the food, many noted that it was often cold, incorrect, or of poor quality, leading to dissatisfaction.
Staff Attitude
Feedback on staff was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms, which detracted from the overall experience.
Management Issues
Numerous customers expressed concerns about poor management and staffing levels, suggesting that these factors contributed to the overall negative experiences.
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Troy Dere
Sep 16, 2025
4.0
Food is good, service was quick and cashier was polite. What can you do about atmosphere?
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Tim J Herndon
Sep 15, 2025
5.0
I didn't catch the server's name today but she was great. She brought our food to the table, offered refills and cleaned our table. Best McDonald's experience ever. The food was cheap, fresh and good too. Got three $5 deals.
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Nathan Simpson
Sep 7, 2025
1.0
I went up there to get a crispy chicken biscuit and they give me a mchicken biscuit. so I take it back and they again give me a mchicken biscuit. Nobody wants that mechanically separated crap. I won't be coming back. They do something like this every time I come here. Last time I came up there, they tried to say I was banned from there. DO NOT EAT HERE!
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TJ Resch
Aug 21, 2025
5.0
It was a great experience as always! I love this McDonald's!
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Gary Lee Cottrell
Aug 18, 2025
4.0
Two people ordered carry out: Good food and good service.
The restroom nearby is substandard and needs cleaning! Flys all over the place in the men’s room.