Feedback on customer service is mixed; while some customers praise friendly staff, others report rude cashiers and poor handling of issues.
Cleanliness
Many customers highlight the store's cleanliness and well-maintained environment as a strong positive aspect.
Product Availability
Several reviews mention issues with stock levels, with customers frequently finding items out of stock.
Staff Friendliness
Overall, staff are described as friendly and helpful, contributing positively to the shopping experience.
Pricing
Customers note that while prices can be high, the store offers good savings with loyalty programs.
OM
owen martin
Jan 4, 2026
1.0
I am really unhappy when a worker there I came to the store one day to get me some things I seen this someone I am Guessing he work to go because I seen him shopping with a big cart looking thing but the reason why I am writing this is because I seen him rude to workers and some customers I don't want to come to get the stuff I need at a store that some is rude to not just workers but CUSTOMERS to like that not cool I should feel safe going to my local store y'all really need to do something about him he is a tall guy short hair but something has to be done with him I don't feel comfortable shopping at the store
CJ
Cindy Johnson
Dec 9, 2025
5.0
I think it's the best around because it's not in a strip mall. Very friendly staff. I ordered through Instacart. The shopper asked about an item and I appreciated that. The young lady that brought me my groceries had the biggest smile on her face when she came out. It was my first time at this location and it will be my choice from now on.
MG
Melondy Graves
Nov 30, 2025
4.0
Although they did not have the Canada Dry zero sugar cranberry ginger ale I wanted, the staff members were pleasant.
TP
Tammy Phillips
Nov 3, 2025
5.0
This is the cleanest Food Lion I’ve been in , I’ve used the food lion on N. Church in cum park plaza and man at the difference 1 it’s clean and orderly 2, you don’t have to wait on a register for 40 minutes and 3 the rest rooms are spotless I will go the extra mile to go to the Food Lion in Green Level when I do my every 2 weeks shopping thank you green level food lion you got my 1,000 a month satisfied customer appreciation!!!!!!