Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive employees.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long wait times.
QJ
Quin Jackson
Nov 1, 2025
5.0
First time coming to this Wendy’s and it’s gone be the only one I go to💯. Everything was right, food taste good, girl love her frosty swirl and chili. That Boii T need a raise he need his own store or make bro a manager💯. He love his job, had gloves on and communication skills is top tier💯 haven’t seen that in a while at a fast food. T keep loving your job Brodie, don’t ever stop loving it
JA
Jeremy Art
Oct 24, 2025
1.0
I had never had a baconator before and I let the lady at the counter know I had never had a baconator before I ordered the baconator meal didn't know it came with ketchup on it, if I'd known, I'd have asked without it. it had 3 tiny strips of bacon on 2 layers so basically 2 strips of bacon cut into thirds and put in to a $13 burger they make it look awesome on the menu and then you get it and it is just lame the fries were huge and cold Wendy's has lost a lifelong fan forever!
AD
Alix Dimas
Oct 14, 2025
5.0
Went kinda late at night but regardless, the manager was super sweet!
AS
Apryl Silva
Oct 11, 2025
1.0
We came by to order breakfast at 8:45am on a Saturday morning. Our infant was sleeping in the car so my toddler and I head inside to order to avoid waking her. We did not realize the dining room opened at 9am. A very sweet employee who I assume was new came to open the door for us. She greeted us with a big smile and warm pleasantries. Another woman, who may have been the supervisor, came charging over to shut the door and yell at both my son and I and the employee who let us in. She exclaimed it was a safety hazard to let customers inside before 9am. She berated the woman who let us in to the point she and my 2 year old were visibly upset. That is no way to treat colleagues or customers. This place could sure use some customer service and plain common decency training. Because we were in a rush, we went through the drive through and the service was so slow we weren't served our food until after 9am anyway 😒
CW
Charles Wilmore
Oct 2, 2025
1.0
Dry nuggets, soggy fries, burger with brown lettuce on a stale bun and sour cheese is what i got for lunch today.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Harrisburg, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Harrisburg, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (980) 258-0558.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hwy 49 S & Robinson Church Wendy’s serve breakfast?
Yes, this Wendy’s location in Harrisburg, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 4960 Highway 49, Harrisburg, NC currently open?
Yes, the Wendy's at 4960 Highway 49 in Harrisburg, NC is open and committed to serving customers every day.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 7:00 AM to 1:30 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast with various items like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through Wendy's official app or website at order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call them directly at (980) 258-0558 or submit feedback via Wendy's Contact page or Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, at retailers, or online through the Wendy's gift card portal.
What are some nearby places I can visit before or after dining at Wendy's on Highway 49?
Nearby, you can visit recreational venues like Speedway Escapes (an amusement park and escape rooms), or get a car wash at Soggy Dollar Car Wash. For fitness, Total Health and Fitness gym is close by.
How can nearby services like Davis Auto Inspections or All Temp Co. Air Conditioning be useful when visiting Wendy's?
After grabbing a bite at Wendy's, you can take care of automotive needs at Davis Auto Inspections or home HVAC services at All Temp Co. nearby, making it convenient to run errands in one trip.
Are there nearby health services like pharmacies or dentists if I visit this Wendy's location?
Yes, the Harrisburg Hometown Pharmacy and multiple dental offices like David P. Ney, DDS and Smile Cabarrus are close to Wendy's, facilitating easy access to health services around your meal.