Dunkin'

3.8
601 reviews

Business Details

4156 Highway 49 S, Harrisburg, NC
28075, United States
(704) 461-0214
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harrisburg, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4156 Highway 49 S, Harrisburg, NC
28075, United States

Hours

Reviews

3.8
601 reviews
5 stars
295
4 stars
107
3 stars
55
2 stars
44
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold or burnt items and stale donuts.

Cleanliness

There were multiple mentions of cleanliness issues within the store, impacting customer experience.
  • SK
    Steve Koman
    2 days ago
    5.0
    Great!
  • FL
    Food Lover
    Feb 2, 2026
    1.0
    Absolutely terrible experience. I’ve been coming to this location for years, which makes this even more disappointing. The customer service was some of the worst I’ve ever dealt with. The woman in the blue shirt, who appeared to be the manager, was incredibly rude and dismissive instead of trying to help. On top of that, a tall employee in a grey shirt was openly cursing, which is completely unprofessional, especially in front of customers. This place used to be great. The previous manager, the one with the two kids, was always so kind and welcoming, and the store was run far better when she was here. Ever since she left, the quality of service has gone downhill fast. The food was okay, but the experience was horrible. If I ever return and experience anything like this again, I will be sure to address it directly with management or corporate. Poor leadership, disrespectful staff, and a serious lack of professionalism. I won’t be recommending this location.
  • BA
    Brandi Ardanas
    Jan 30, 2026
    5.0
    I actually go out of my way to stop at this Dunkin bc it’s the only one in the area that is consistent! I only get “latte w/ almond milk” no flavor/sweetner; you would think it’s rocket science but others seem to get it wrong. I order head most days and it’s always ready when I arrive! They haven’t messed up yet on a drink! The guys are always super friendly and joyful when I go in! It seems the management here has done a fine job training which is rare! The atmosphere is quiet if you’re going in! The drive thru can be a bit long so prepare for that, but they do seem to get the line moving pretty quickly. Food has always been hot when I order as well. Always enjoy stopping by to grab morning coffee! Recommend!
  • BC
    Brandon Carey
    Dec 31, 2025
    1.0
    Coffee decent don't eat the hash browns I threw up 🤢
  • KW
    K W
    Dec 26, 2025
    1.0
    Slowest Dunkin I've ever been to. These people aren't paying attention and goofing around.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Harrisburg, NC?

Dunkin' in Harrisburg is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
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