Business Details
About
Mexican Restaurant
Chipotle Harrisburg Hwy 49 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
145 reviews
5 stars
46
4 stars
17
3 stars
9
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and lack of apologies for mistakes.
Portion Sizes
Many customers complained about small portion sizes, often feeling they received less than expected for the price.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale chips, cold food, and poorly prepared ingredients.
Cleanliness
Several reviews noted that the restaurant was dirty, with unclean tables and overflowing trash.
Service Speed
Customers frequently mentioned slow service, especially during busy times, leading to long wait times.
- RSRhonda SmothersNov 16, 20251.0Serving old dry rice is not a pleasant experience. When the rice hits the bottom and it's dry please throw it OUT do NOT serve it!
- TGTim GearyNov 10, 20251.0Another dissatisfied customer here. Everyone harps on portion sizes and rightly so based on two visits to this location. This time it was an empty restaurant on prime time lunch and all the food on the line looked like it had been cooked at 6am, half empty and dry. I ordered a burrito and side of guacamole and chips. The line cook very deliberately scooped the guacamole on the side of the 4oz ramekin to fill it half way. It was a motion that tells me that this is what they are training him to do. It’s clear the staff is unhappy. Won’t be back.
- JFJavell FletcherNov 6, 20252.0If you don't like customer service work, this is not the job for you.I pay for extra and you didn't even put my extra in, will not be coming back, will go to cava
- KVKhadasia VenaéNov 4, 20253.0The reviews for this location make sense. As someone who’s worked at Chipotle, I do hold them to a standard. I don’t mind paying extra when it’s warranted, but the experience today wasn’t it. I ordered through the app, went through the Chipotlane, and waited minutes before anyone came to the window. When I finally got my order, I asked politely (and stated if possible) for a tortilla on the side as i forgot to add it via app. The first person said nothing, just stared and walked off. Another employee came back with it, put it in a separate bag, stalling i guess to work up the courage to say, “We’ll give it to you today, but it’s extra next time,” with an annoyed smile as if it gave them a hard time lol. The veggie bowl itself was fine, but the guac tasted like plain avocado with cilantro and onion, — no tomato/onion, and the chips were half crisp/half stale. Simple fix: treat people with respect and take pride in what you do. Customers notice both the food and the energy. We’re paying, not the other way around.
- RJRoger JohnsonOct 15, 20251.0I had a less than stellar experience at this Chipotle. The African American lady making my food was very rude and was throwing my ingredients everywhere. After she finished my order she said… “I’m tired of these folks ordering to damn much,”. I will not be returning. The cashier and cook were very nice though so kudos to them.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill on Harrisburg Hwy 49 serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill on Harrisburg Hwy 49?
The restaurant is open every day from 10:45 AM to 10:00 PM.
How can I place an order online for Chipotle Mexican Grill at this location?
You can order online through their app or website at https://order.chipotle.com.
Does Chipotle Mexican Grill on Harrisburg Hwy 49 have any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is Chipotle’s commitment to food quality?
Chipotle serves real food made with 53 real ingredients, free from artificial colors, flavors, or preservatives, sourced from farms with humane and sustainable practices.
What is the contact phone number for Chipotle Mexican Grill on Harrisburg Hwy 49?
You can reach them by phone at +1 980-415-1011.
Which nearby restaurants can I visit along with Chipotle at Harrisburg Hwy 49?
Nearby restaurants include Back Yard Burgers, Dunkin Donuts, McDonald's, Chick-fil-A Harrisburg, Hardee's, and Zaxby's for a variety of dining options.
Are there any fitness centers near Chipotle Mexican Grill on Harrisburg Hwy 49?
Yes, Orangetheory Fitness is nearby if you want to exercise before or after your meal.
Where can I find banking or ATM services near Chipotle on Harrisburg Hwy 49?
Nearby banking options include Chase Bank and Bank of America Advanced Center, with several Bitcoin Depots and other ATMs close by.
What other nearby facilities might be useful for families visiting Chipotle Mexican Grill at Harrisburg Hwy 49?
Nearby family-friendly places include Veterans Park for outdoor activities, childcare at The Learning Experience, and pediatric dental services such as NC Tooth Docs and Harrisburg Pediatric Dentistry.