Wendy's

3.5
574 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17160 Us Hwy 17, Hampstead, NC
28443, United States

Hours

Reviews

3.5
574 reviews
5 stars
252
4 stars
98
3 stars
62
2 stars
33
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Speed of Service

Long wait times in both drive-thru and inside were frequently mentioned, with some customers waiting over 30 minutes.

Food Quality

While some customers enjoyed their meals, others complained about cold, poorly prepared food.

Cleanliness

The dining area was noted as clean by some, but there were complaints about locked restrooms and overall management.
  • IK
    Isabel Kinsley
    Nov 14, 2025
    1.0
    The service was absolutely awful. Went there 15 minutes before the listed closing time, and sat at the speaker box for 2 minutes before driving up to the window and being told very rudely that they were closed. Either the store hours need to be up dated or yall just need to hire better staff.
  • WW
    Will Wallace
    Nov 10, 2025
    1.0
    Possibly the worst drive thru on Earth. After waiting 20 minutes in line after placing my order I'm told at the window that they're completely out of what I ordered and then put me on the spot to pick something else with no menu and a line of cars waiting behind me. Do yourself a favor and walk inside where they can disappoint you within a minute instead of making you wait twenty
  • DH
    Darlene Hohn
    Oct 30, 2025
    5.0
    I've stopped at this Wendy's a couple of times on my way back from Wilmington. Each and every time it has been clean, stocked, and friendly service.
  • RP
    Robbie Potter
    Oct 19, 2025
    1.0
    sat in drive thru forever just to be told no fries and i asked for potato she said no with a nasty additide not going back
  • LL
    Laura
    Oct 17, 2025
    1.0
    Went inside because the drive through was pretty long and I know that means I’ll have to wait a little for my food no matter what. The girl up front was so rude and she was letting it be known she didn’t want to be there. She slammed my food down on the counter and shook it violently to let me know it was done without saying anything. She forgot my large fry so I asked politely for it because I know they’re busy and I even showed her I was missing it and she said “are you sure I didn’t put it in there?” And I still politely said yes so she got the fries and slammed them into the bag. Then went around the corner by the bathrooms and played on her phone. When I looked at my sandwich it was completely wrong but I was so fed up I didn’t even bother. I get that its somewhat stressful to work in fast food because I have several times but at least have some good customer service.

Frequently Asked Questions About Wendy's

Is Hampstead Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.