Wendy's

3.5
581 reviews
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Business Details

17160 Us Hwy 17, Hampstead, NC
28443, United States
(910) 750-6944
https://locations.wendys.com/united-states/nc/hampstead/17160-us-hwy-17
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17160 Us Hwy 17, Hampstead, NC
28443, United States

Hours

Reviews

3.5
581 reviews
5 stars
253
4 stars
98
3 stars
64
2 stars
33
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Staffing Issues

Frequent comments about understaffing and long wait times in the drive-thru indicate operational challenges at this location.

Mixed Experiences

While some customers praised friendly service and clean facilities, these positive experiences were overshadowed by the overall negative feedback.
  • NS
    Negro Sayian
    5 days ago
    1.0
    Denied my order with a Receipt
  • SE
    Scott Everhart
    Jan 3, 2026
    1.0
    Customer service has always been bad, but tonight the food was bad as well.
  • TA
    Taryn Alexander
    Dec 23, 2025
    1.0
    Rude drive thru staff, wrong mobile order, and ice cold food even though we live 10–15 minutes away. Clearly not made fresh. Very disappointing.
  • BP
    Ben Pfeff
    Dec 4, 2025
    1.0
    Wendy’s Hampstead, NC Absolute disaster at 8:30 PM drive-thru. Lobby locked, yet they took my order, then twice announced over the speaker “We’re closed!” while I waited. Food came wrong, cold, soggy, and tasted like regret. Heard staff screaming profanities at another customer—zero professionalism. Easily one of the worst fast-food experiences of my life. Corporate needs to clean house at this location. Never again. Stay away.
  • JE
    J (EyeMyu)
    Nov 20, 2025
    1.0
    Frosty machine is down all the time. This Wendy’s is on my way home and I drive an extra 5 minutes past my house to avoid this one all the time. They told me to wait one time at the drive-through for about 1015 minutes before telling me they were shortstaffed and they’re not gonna take my order. The other Wendy’s I go to Told me it was crazy how often the other Wendy’s frosting machine down.
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Frequently Asked Questions About Wendy's

Is Hampstead Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's in Hampstead, NC?

The drive-thru at Wendy's in Hampstead is open daily from 6:30 AM to 2:00 AM.