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Dunkin'

3.4
(263 reviews)

Business Details

(910) 777-9332
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampstead, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15441 US Highway 17 N, Hampstead, NC
28443, United States

Hours

Reviews

3.4
263 reviews
5 stars
118
4 stars
36
3 stars
24
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly while others are reported as rude and dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several reviews mention unsanitary conditions in the dining area and bathrooms, impacting the overall experience.

Speed of Service

Customers frequently noted slow service times, particularly in the drive-thru, leading to frustration.

Product Quality

There are complaints about stale donuts and poorly prepared food items, affecting customer satisfaction.
  • NP
    Noel Poisel
    Feb 19, 2026
    5.0
    Took my toddler to Dunkin’ for a little mommy–daughter Saturday morning treat, and I’ve got to say, this place was hustling! Inside, there were only a few customers but the drive-thru line was nonstop, and the employees were darting around filling orders faster than I’ve seen food service workers move in a long time. genuinely impressive. They had our order ready before I could even finish swiping my card. Menu-wise there’s a lot of variety not just the drinks, but the donut options too. We got a donut and a hot chocolate. Both were good, but I’m not gonna lie… they were excessively sweet. I think I hit my sugar quota for the week. 😂 Cleanliness was about what you’d expect during a busy morning rush; not spotless every second, but was what was messy when we walked in was already cleaned up by the time we walked out. not the kind of spot I’d come to read a book and sip slowly, but if you need a fast, efficient stop with great speed and solid selection, they’ve got it down. seriously these employees deserve a raise.
  • LS
    Lydia Shively
    Jan 20, 2026
    1.0
    I tried calling yesterday several times between 5-6pm to inquire about ordering 2 dozen donuts for my daughter’s class. I finally drove to them in person. They told me they do not answer the phone because “the phone is locked in the manager’s office and even if the manager was there, they would be too busy during those hours to answer it.” I was told I did not need to place an order for 2 dozen- just show up in the morning to ask. I was also told I couldn’t get all the same kind of donut, but getting a variety of the 3 frosting and sprinkles donuts would be fine. I showed up this morning to ask for the sprinkle variety but was barely greeted, the guy acted like it was a problem and even said “hopefully this doesn’t deplete our stock”. Do they not want to sell their stock? Am I supposed to feel guilt and shame for ordering donuts?? I even told him the instructions I was given the night before. He still seemed unhappy that I had ordered so many. I then asked for one for myself- a cream filled, then went on my way feeling like I had somehow wronged and inconvenienced them. After dropping off my daughter’s donuts at her school (where I was greeted very kindly!) I tried my donut. It was very stale, so crusty it was falling apart and even rock hard on one side!! I pulled it apart to maybe just eat the middle but then thought.. if this has been sitting out what state is the cream in? It couldn’t possibly be safe to eat. So I didn’t get to eat it. The night before, there weren’t any of this kind even in the case. So where was it sitting out and for how long? And how did the seemingly uncaring employee not feel how hard it was when he put it in the box? I’m extremely disappointed in this store.
  • CL
    Carlynn London
    Dec 18, 2025
    3.0
    I’m local in the area & come to this location very often in the mornings. Normally the staff is very greeting and accommodating. However, this morning.. one of the workers was very rude & dismissive as I was 1 trying to thank her for my drink & 2 my order did not come out correctly. I politely said “excuse me maam, did you say this was for ____ sorry just making sure” (it had no sticker label on it) & she rolls her eyes & responds with “can you like give me a minute” with an attitude. I’m well aware how the fast food industry goes as I used to during my teen years & college but I also know the other end of customer service as well. Hope her day gets better !
  • KH
    Katie Harris
    Oct 25, 2025
    1.0
    I don’t typically leave reviews, let alone bad reviews. But I went to this dunkin location today and ordered a hot caramel latte only to discover they forgot the espresso. I took a sip (after I left the parking lot unfortunately) and quite literally gagged. In my cup was hot foamy milk, that’s it. How does a coffee shop FORGET the coffee in a drink??
  • LW
    lisa willard
    Oct 16, 2025
    5.0
    You are all Amazing!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hampstead, NC?

Dunkin' in Hampstead is open from 6:00 AM to 8:00 PM Monday, Tuesday, Thursday, and Friday; from 7:00 AM to 8:00 PM on Wednesday, Saturday, and Sunday.

Does Dunkin' in Hampstead offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not have curbside pickup.

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