Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and lack of attention.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received overcooked or cold items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced problems with incorrect orders and long wait times, leading to frustration.
Technology Issues
The use of kiosks for ordering received mixed feedback, with some finding them user-unfriendly and causing delays.
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Nathan Pasco
Jan 3, 2026
5.0
Last Tuesday around 7 pm me and family dined in I was nicely greeted by a young tall asian man walking up to the front counter I was then greeted by a nice manager I ordered a 8 piece family meal and the food came in about 5 minutes upon getting getting my food I had the best and hottest biscuit I’ve ever had. Being a big guy myself I counted the chicken. Low and behold they gave me perfectly hot and steamy chicken I ordered a side of slaw which was pretty mediocre the environment was great I even heard some employees they’d make my fried fresh upon leaving the Asian man winked at me and told me to have a good night I said bye overall I had a great experience here and WILL go again
HH
Havian Hayes
Dec 28, 2025
5.0
We’re not the type to leave reviews, but after today’s experience we have to! The gentleman working the lobby/register at 11:30 on 12/28 was fantastic! We’ve haven't had the best experiences at most Bojangles lately, but today restored our hope. The young man was so sweet to every customer and overall a breath of fresh air. Give the man a raise!! Our food was good as well :)
CC
Cheri Van Cleave
Dec 18, 2025
1.0
This has to be the worst Bojangles. Most of the time I stop they are out of something and I have to pull forward and wait an extended period of time for them to prepare the food. Today I ordered an 8 piece chicken box. The chicken breasts were going to take 10 minutes and they had to make chicken thighs so I had to substitute the thighs. Otherwise that would have taken 15 minutes. Another time I came by at 7am, we ordered via the AI drive up and 5 minutes afterward someone popped on the intercom and said they were not open yet due to technical difficulties. Several times they have been out of chicken! I’m not sure why I keep coming back.
EK
Ed Kirkpatrick
Dec 16, 2025
3.0
I guess get my chicken elsewhere
MH
Mark Huneycutt
Dec 8, 2025
3.0
Maybe it was just the day but food or service were okay. Tables were dirty.