Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported issues with food being cold, undercooked, or stale, leading to dissatisfaction.
Service Issues
Many reviews highlighted rude staff, incorrect orders, and slow service, particularly with the automated ordering system.
Cleanliness
Several customers noted unsanitary conditions in the dining area and food preparation areas, with trash and dirt reported frequently.
Management Concerns
Feedback indicated poor management practices, including inadequate staffing and unprofessional behavior from management.
OP
One Cute Pupperz
1 day ago
1.0
UPDATE: they gave us extra tendies and extra fries that we were missing so props to managment, theyre so friendly. Maybe they need to work on their employees more but very happy on how they handled it!!
Ordered on the app, came inside and we were missing a reg fry 4 sauces, and a few tenders that we paid extra for. We literally have to drive up here again to get our complete order right and what baffles me is that it wasnt even busy when we got there. Maybe 2 active orders but they were casually talking for a few mins before they noticed weve been waiting up front awhile. I work in the restaurant business and they shouldnt even get our order wrong considering they werent busy, like come on, get youreselves together. It aint hard to be aware and accurate.
TT
Tony Townsend
3 days ago
1.0
The absolutely worse experience. Ordered online and they accepted my order of the 8 pc family meal with all white meat. 3 uber drivers came to pick up my order. They were told that they were out of white meat. I told Uber Eats I’d pick up my order. This Bojangles told me my order was ready for pick up. Got to the store and told the young cashier who I was and he immediately knew who I was. Called for a manager who came out from wherever with food in his mouth. When I told him the situation he called for different manager and he came out like someone had awakened him from a nap. I explained my situation to him and he looked totally perplexed. I showed him on my phone where it clearly stated that my order was ready. He told me he didn’t understand why it would say that because they were out of white meat chicken. A lady came in carrying some drinks or whatever and he told her he needed her help. She asked what the problem was and he explained to her the situation. They immediately tried to blame Uber Eats for the mixup. This Bojangles is clearly a rip off franchise. Poorly run and maintained. How do you run out of white chicken pieces? I did receive a refund from Uber Eats but I will never go to this Bojangles store again. Their franchise license should be revoked!
BB
Brandon
Dec 31, 2025
5.0
Ms. Vaness is wonderful. If she isn’t the manager, she should be. She cares about the customer and was working in all the different positions, and worked to motivate her teammates.
WB
William Bodzinski
Dec 23, 2025
1.0
Every time I go through the drive through at this location, its always small portions compared to other locations. Went through a little bit ago, ordered a regular fry and a bo berry biscuit (said i was having to wait for fresh which was fine) I get my food and as im driving down the road, there are barely any fries in the bag, and the bo berry biscuit was colt and was smothered in icing to the point it was enough for 3 or 4 biscuits. They said I was waiting for fresh? Yet I get an ice cold one. It's ridiculous every time I go to this location, there is always an issue.
AR
Ashley Rose
Dec 22, 2025
1.0
Went there last night with my family after leaving Lake Linda's Christmas lights next door and the inside was absolutely disgusting. Food all over multiple tables, food all over the floor, food all over the pick up counter. It was absolutely disgusting in there. They also had the air-conditioning blasting continuously on everyone while you're eating when its freezing outside, and it made your food cold almost instantly.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are Bojangles' dining hours?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children's menu to accommodate younger guests.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment.
Can I order food from Bojangles online or via an app?
Yes, you can order online at the Bojangles website or through their app available on both Apple and Android devices.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions and meal needs.
Are there any nearby places I can visit before or after dining at Bojangles?
Yes, nearby are Tractor Supply Co. for home improvement needs, Lake Linda's Christmas Lights for seasonal community events, and Surf City Topsail Beach for outdoor relaxation and beach activities.
Is it convenient to find automotive services near Bojangles?
Absolutely, there are several automotive service providers nearby including AutoZone, Excel Automotive & Tire, and O'Reilly Auto Parts for parts and repairs.
What nearby facilities are available for health and medical services around Bojangles?
Nearby medical services include DaVita Surf City Dialysis clinics and Surf City Dental for dental and pediatric dental care.