Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, particularly during peak hours, leading to frustration and delays.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked items, soggy biscuits, and stale fries.
Cleanliness
Numerous customers noted unsanitary conditions in the dining area and food preparation areas, including dirty tables and drink stations.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Automated Ordering Issues
The use of an automated ordering system was criticized for causing order inaccuracies and customer dissatisfaction.
CM
CM MJF
Nov 14, 2025
1.0
They’re very unprofessional there and not good at all for dashers. Extremely rude black lady works there named Bre.
GC
Griffen Colucci
Nov 9, 2025
1.0
They serve raw / undercooked chicken and have rude employees working the drive through.
LL
Lyricalfan1871
Nov 3, 2025
1.0
Came in to a line of people, and I got my order taken but the manager named Joe had proceeded to scold one of the employees in front of a crowd of people rather than pulling them to the side, and I had watched her go back to the register crying while taking orders. Please handle this manager, also one of the other managers doesn’t want to handle exchanges with me due to the fact I reported Joe. Do not hate me because I reported unprofessional behavior from the management of this location.
DH
Danielle Hepbourn
Oct 19, 2025
2.0
This is the location we frequent the most. The speaker is broken often, and when it's not broken, the addition of the automated AI voice has been a nuisance. The trick to get it to stop asking if you need add more is to say your full order, including drink and side, and say "and that's all" at the end. That worked up until this morning, anyway.
My trip this morning is what prompted me to write a review. This location is very slow and can make you late for work or an appointment if you decide to stop here before, so take that into mind. I ordered breakfast this morning and my Bo'rounds were a soggy lump of mush. I reached into the bag expecting a crisp hot 'round only to find that it completely mashed between my fingers. When I opened the bag, I found them to be gross, under-cooked, and over greased. Disgusting. I tossed them. My breakfast sandwich, which was a sausage egg and cheese biscuit, was so dry I could hardly choke it down. I could only eat a little less than half before tossing it. When I looked into the bag, the bottom corner was soaked in grease. And of course the service was very unfriendly. I don't expect fast food workers to be the epitome of "happy to be here" at all. But don't make me question if you hate my very existence just because I ordered some food!
Dinner options have been lacking lately as well, and the automated voice always forgets to add any discounts, so be sure to ask at the window.
I think we will wait a long while before coming back to this location. Maybe they need new management?
BM
Barbara Miller
Oct 10, 2025
1.0
Went through the drive through at 3pm, 10 Oct. Got home, no gravy on the mashed potatoes, chicken was not remotely fresh, and a stale biscuit. And, the guy at the window has open skin rash on his hands, no gloves. Meal in the trash. Do better.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are Bojangles' dining hours?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children's menu to accommodate younger guests.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment.
Can I order food from Bojangles online or via an app?
Yes, you can order online at the Bojangles website or through their app available on both Apple and Android devices.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions and meal needs.
Are there any nearby places I can visit before or after dining at Bojangles?
Yes, nearby are Tractor Supply Co. for home improvement needs, Lake Linda's Christmas Lights for seasonal community events, and Surf City Topsail Beach for outdoor relaxation and beach activities.
Is it convenient to find automotive services near Bojangles?
Absolutely, there are several automotive service providers nearby including AutoZone, Excel Automotive & Tire, and O'Reilly Auto Parts for parts and repairs.
What nearby facilities are available for health and medical services around Bojangles?
Nearby medical services include DaVita Surf City Dialysis clinics and Surf City Dental for dental and pediatric dental care.