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Bojangles

3.4
(1132 reviews)

Business Details

22913 US Hwy 17 N, Hampstead, NC
28443, United States
(910) 329-0707

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
22913 US Hwy 17 N, Hampstead, NC
28443, United States

Hours

Reviews

3.4
1,132 reviews
5 stars
430
4 stars
209
3 stars
124
2 stars
84
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude staff, poor customer service, and issues with order accuracy, leading to a frustrating experience for many customers.

Food Quality

Customers frequently reported cold, undercooked, or stale food, with several mentioning that the food did not meet the expected standards of Bojangles.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and food preparation areas.

Automated Ordering

Many customers expressed dissatisfaction with the automated ordering system, citing it as a source of errors and frustration, preferring human interaction instead.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of training, which contributed to the overall negative experience.
  • KT
    Kaylar Topps
    1 day ago
    1.0
    Won’t be back to visit. No sense of urgency at ALL. No sense of flow or coordination.
  • JP
    jerome pankey
    Feb 13, 2026
    1.0
    My order was short. Thru the drive through. I talked to the Mgr. She refused to correct the Discrepancy. If I were you I'd go somewhere else. Poor service. Horrible Mgmt. They should close this location.
  • AL
    Aaron Long
    Feb 9, 2026
    1.0
    I’ve been thru the drive through a couple times and the employees working the window have not said a word. Even after they handed me the food and I said Thank You, they just look away as if you’re inconveniencing them. LMAO won’t be back
  • JK
    Jimmy Kaptis
    Jan 25, 2026
    1.0
    I am a Bojangles fan. That being said I just went through drive thru in surf city and the guy would not even speak. No thank you no nothing. Needs to be moved to kitchen. No business talking to people!
  • TT
    Tony Townsend
    Jan 9, 2026
    1.0
    The absolutely worse experience. Ordered online and they accepted my order of the 8 pc family meal with all white meat. 3 uber drivers came to pick up my order. They were told that they were out of white meat. I told Uber Eats I’d pick up my order. This Bojangles told me my order was ready for pick up. Got to the store and told the young cashier who I was and he immediately knew who I was. Called for a manager who came out from wherever with food in his mouth. When I told him the situation he called for different manager and he came out like someone had awakened him from a nap. I explained my situation to him and he looked totally perplexed. I showed him on my phone where it clearly stated that my order was ready. He told me he didn’t understand why it would say that because they were out of white meat chicken. A lady came in carrying some drinks or whatever and he told her he needed her help. She asked what the problem was and he explained to her the situation. They immediately tried to blame Uber Eats for the mixup. This Bojangles is clearly a rip off franchise. Poorly run and maintained. How do you run out of white chicken pieces? I did receive a refund from Uber Eats but I will never go to this Bojangles store again. Their franchise license should be revoked!

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' dining hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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