Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
518 reviews
5 stars
282
4 stars
105
3 stars
56
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold food, incorrect items, and poor preparation, leading to dissatisfaction.
Positive Experiences
Some customers praised the food quality and service, highlighting good experiences with specific staff members.
Pricing Concerns
Several reviews noted high prices and discrepancies in charges, leading to feelings of being overcharged.
Management Problems
Frequent mentions of poor management practices and lack of accountability contributed to negative customer experiences.
- CJCasey JOct 16, 20253.0I really had a bad experience this last visit at this Dairy Queen. The only reason I gave 3 stars & not 1 is because the manager that was on duty. He was really trying his best to make sure everyone was taken care of. Besides that, everything was a mess!! They were out of a few food items, didn't get orders right, forgot drinks, forgot ice cream, had to wait 10+ mins for a shake, had to ask for utensils. Just one thing after another. Now I know the restaurant had NO control over this but to add to the customers frustration, there was a child that came in running all over the place, yelling, dumping ice out of the machine ALL over the floor, going behind the counter, standing on the counter, hiding in cabinets. On top of that her "grown up" did absolutely nothing to keep her, let's say, "in line".
- CGCraig GuinnOct 6, 20251.0Food was cold.
- THTami HanleyOct 5, 20251.0Waited 10 minutes in the drive through, no one answered. Went inside and found the drive through employee sitting at a table texting
- JMJeremy MyersOct 3, 20251.0This place straight up tried to rob me. They charged me three times the amount for ONE item and then tried to play it off like it was some “mistake.” Please. That wasn’t an accident — that was a scam, plain and simple, and it looked like they were planning to pocket the extra cash. This isn’t just bad service, it’s theft. If they’ll do it to me, they’ll do it to anyone. Check your receipts because they clearly can’t be trusted. I’ll never set foot in this Dairy Queen again, and I strongly suggest everyone else stay far away from this location.
- TMTrish McRaeAug 19, 20251.0I'm done going to the Dairy Queen in Hamlet it's always an issue when I try and get food I don't know why I even tried today after going the other day to get food and they had no cook so I had to get a refund on my order and today I order food and you still can't even make that right I got tenders no sauce and bread and butter untoasted them kids in there are untrained the cashier in the drive thru didn't even finish taking my order I just pulled around I didn't even get all of what I wanted and you don't have to worry about me or my family will not be eating there anymore.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Hamlet, NC offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets, among other fast-food items.
Where is Dairy Queen Grill & Chill located in Hamlet?
It is located at 543 W Hamlet Ave, Hamlet, NC 28345-2623, USA.
What are the operating hours of Dairy Queen Grill & Chill in Hamlet?
They are open Monday to Thursday from 10:30 AM to 9:30 PM, and Friday to Sunday from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill in Hamlet have drive-thru and seating available?
Yes, the location offers both drive-thru service and in-store seating with high chairs and booster seats available.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchairs?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
Can I order online or use a mobile app for Dairy Queen Grill & Chill in Hamlet?
Yes, you can order online through their website, and they have a mobile app that offers exclusive deals and rewards.
What special services does Dairy Queen Grill & Chill in Hamlet provide for families with kids?
They offer booster seats, high chairs, restrooms, and a family-friendly environment suitable for children.
What nearby gas stations can I find close to Dairy Queen Grill & Chill in Hamlet?
Nearby gas stations include bp America and Speedway, which are convenient for refueling before or after your visit to Dairy Queen.
Are there any nearby restaurants close to Dairy Queen Grill & Chill in Hamlet?
Yes, nearby restaurants include Hardee's, Burger King, and La Cabana Mexican Restaurant, which offer additional dining options in the area.
What local amenities are near Dairy Queen Grill & Chill that might be useful for customers?
Nearby amenities include Western Union for financial services, UPS Access Point for courier needs, and Travelin' Tom's Coffee of The Sandhills for coffee and smoothies.