Tropical Smoothie Cafe

4.2
594 reviews

About

Juice ShopHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2109 West Arlington Blvd., Greenville, NC
27834, United States

Hours

Reviews

4.2
594 reviews
5 stars
388
4 stars
89
3 stars
35
2 stars
21
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly service.

Speed of Service

Numerous reviews highlight slow service, particularly in the drive-thru and during busy times, leading to long wait times for customers.

Food Quality

While some customers enjoyed the smoothies and food, others reported issues with food quality and presentation, leading to dissatisfaction.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.

Management Issues

Customers expressed frustration with management's responsiveness and professionalism, particularly in handling complaints and operational issues.
  • DR
    Dayna Ransom
    Dec 23, 2025
    5.0
    The evening that I went there.The staff was absolutely amazing.The 3 girls that helped me were very welcoming, very helpful, even made me laugh.The place was very clean and they kept a very tight shift which I appreciated. That was only 3 of them working.But they had the drive through , as well as the registers running perfectly , there was not one person sitting there waiting long for their food. I did have to say I was rather impressed!
  • LW
    Leanna Williams
    Dec 11, 2025
    1.0
    Drive through needs to be improved . Very slow service…
  • DA
    Diane Artis
    Dec 7, 2025
    1.0
    I have frequent this particular tropical smoothie store on fire tower in Greenville, North Carolina and the food is sloppy now and I have stopped going because of it. They need to put people there that cares about the food and the presentation of it.
  • OO
    Otr
    Nov 4, 2025
    5.0
    Ordered peanut butter banana crunch bowl and detox island green service was fast and friendly
  • MM
    Margaret M
    Oct 19, 2025
    5.0
    I really like the new drive-thru feature. The food is always prepared correctly and the service is efficient. That is hard to find nowadays.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Greenville accept reservations?

No, Tropical Smoothie Cafe in Greenville does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe in Greenville?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.