Brand Certified
Tropical Smoothie Cafe
4.2(615 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
2109 West Arlington Blvd., Greenville, NC
27834, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(252) 215-2204
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/nc/greenville/2109-west-arlington-blvd
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
4.2
615 reviews
5 stars
396
4 stars
90
3 stars
39
2 stars
22
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Product Consistency
Many customers expressed dissatisfaction with the inconsistency in smoothie preparation and food quality, leading to disappointment.
Wait Times
Numerous reviews highlighted long wait times, particularly in the drive-thru and during busy hours, causing frustration among customers.
Management Issues
Several customers noted poor management practices, including lack of communication, unresponsiveness to complaints, and staff being unhelpful.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.
- LLLinwood Lane2 days ago5.0Great Atmosphere and people skills
- KKkwizz3 days ago1.0I just got done going through the drive through at this tropical smoothie. We pay and then sit there for like 3 minutes and then the lady comes and asks if we got our smoothies, we tell her no and then she goes and makes them and then hands them to us. We then sit there for what felt like 15 minutes and a line of cars is forming behind us and we’re just like what is going on. Finally the lady looks at the drive through window and saw us, came up to the window grabs the bag on the counter and says sorry for the wait. So we waited there all that extra time because she forgot to just hand us our order, and I feel bad for all the other people behind us in line having to wait all that time.
- ASAstrid E. ShawFeb 1, 20261.0I’ve been ordering the same smoothie for over 7 years and know the recipe well. I have also worked for multiple specialty beverage companies, Tropical Smoothie being one. Sadly, this location has been inconsistent over my last several visits... On my most recent visit, my smoothie was remade multiple times. I really hated to ask each time, but these weren't even close. Loose and grainy texture. Notable key features stayed missing despite even naming them. While the staff wasn't rude, they gave silence as customer service... Given the $20 I'm willing to pay for two beverages, consistency of product is important. I ended up walking away unhappy despite multiple chances to make things right. Unfortunately this location just has stayed unreliable. I hope quality improves so I can eventually return.
- VCVirginia ClarkJan 21, 20265.0I love tropical smoothie but I think they need one in Washington North Carolina!!
- NJNiesha JoynerJan 19, 20261.0I paid for an order I never received due to them being closed, has called several times and manager never returned my calls nor issued my refund and it’s been over 2 months , very unprofessional
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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