Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Greenville, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2085 E Fire Tower Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
849 reviews
5 stars
397
4 stars
221
3 stars
105
2 stars
40
1 star
86
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with missing items and incorrect orders, leading to dissatisfaction.
Service Quality
There were numerous complaints about rude staff and slow service, with some customers feeling ignored.
Food Quality
Feedback varied on food quality, with some praising the drinks and shakes while others reported cold or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the bathrooms and the parking lot, indicating a need for better maintenance.
Positive Experiences
Despite the negative feedback, some customers highlighted great service and enjoyable food experiences, particularly with drinks and shakes.
- ASAndie SchwartzJan 4, 20261.0They don’t mix their ice cream, got a blast asked for and paid for extra cookie dough and basically gave me just vanilla milkshake with cookie dough on top. Very disappointing that no places can make anything right anymore even simply mixing ice cream.
- TJTresdon JanesDec 5, 20251.0My wife and I were VERY dissatisfied and disappointed in our recent order at 2085 E Fire Tower Rd Greenville, NC 27858 Sonic. She ordered a SuperSONIC Breakfast Burrito w/ Bacon added that we paid an extra dollar for and it didn't have the tots inside nor the extra bacon we paid for. I ordered an Ultimate Meat & Cheese Breakfast Burrito and it was very small and also did not have any tater tots in it. The portions were terrible sizing and we were both missing ingredients in our burritos in addition to an extra charge for an item we ended up not even receiving. We both like Sonic but this branch was very disappointing for us.
- MBMelissa BrownNov 19, 20253.0Smash burgers are not coming out as smash burgers any more they come out as a double burger
- MWMadison WalkerNov 15, 20252.0Just left this location. We placed a pick up order through Uber eats and I checked all the food we were missing three items. No big deal right? Wrong. We hit the call button to let them know and we were essentially told we weren’t supposed to go through the food. My Fiancée and I begin to explain that its our food and we can indeed go through our food. And she says to us that we arent allowed to go through the food because we're Uber so we again explain to her that no we are not an Uber driver its a PICK-UP order and its our food. So she gets angry and walks off. When she finally comes back out with the items they forgot in the first place she was still incredibly rude. My Fiancée thanked her and told her to have a good night and she completely ignored him. Completely uncalled for when it was not our fault they forgot our food.
- TRtopanga ryderOct 23, 20251.0I usually do not have problems at this sonic, however tonight we waiting 35 minutes after ordering on the app to even get our food. I then realized that we did not have an item. Once I called they were calling me a liar and not remorseful about the mistake. Very dissatisfied tonight.