Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.
Speed of Service
While some reviews noted fast service, many others complained about long wait times and disorganization in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others received cold or improperly prepared food.
NC
Nicholas “Nick” Chinn
2 days ago
1.0
Totally rude. Swearing behind the counter about having to make my order at 8:00pm. When it was wrong, I felt if I went in, they would spit in it. I didn't even buy anything crazy. How do you mess up two big mac meals with cokes? Will never go back again
MG
mabel genao
Feb 5, 2026
1.0
If you guys are closing early, change the hours online because I drove all the way here to get my food and it won’t let me cancel my order because it says it's on its way to being made. Person in the drive thru completely ignored me, this is very unprofessional.
BJ
Billie Jenkins
Nov 20, 2025
5.0
Very clean inside and great service polite an helpful employee's.
OG
OWEN Gooby
Nov 9, 2025
1.0
This is one of the sorriest McDonalds in the last 2 weeks they have messed up my order 3 times I order it with no lettuce every time and every time it come with lettuce
AC
Andrew Carmack
Nov 5, 2025
1.0
If I could do zero stars I would the customer service was no existent just nobody spoke at all. No hello nothing