Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of assistance.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness and Quality
While some customers praised the cleanliness and quality of food, others reported unsanitary conditions and food served at improper temperatures.
Speed of Service
Several reviews noted slow service, particularly in the drive-thru, with long wait times and confusion during order fulfillment.
BJ
Billie Jenkins
Nov 20, 2025
5.0
Very clean inside and great service polite an helpful employee's.
OG
OWEN Gooby
Nov 9, 2025
1.0
This is one of the sorriest McDonalds in the last 2 weeks they have messed up my order 3 times I order it with no lettuce every time and every time it come with lettuce
OG
Osiris Grimm (Grimm)
Nov 8, 2025
5.0
Fine.
AC
Andrew Carmack
Nov 5, 2025
1.0
If I could do zero stars I would the customer service was no existent just nobody spoke at all. No hello nothing
FF
Fireball
Oct 16, 2025
1.0
Manager was rude n when I called they told me to go back n they would make it right . So got up went this morning n the manager was very rude n only gave me 2 breakfast sandwich.