McDonald's

3.6
738 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
310 E 10th St, Greenville, NC
27858, United States

Hours

Reviews

3.6
738 reviews
5 stars
273
4 stars
184
3 stars
103
2 stars
55
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Customer Service

Feedback highlighted a mix of friendly service and rude interactions, with several customers experiencing disrespectful behavior from staff and management.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Wait Times

Customers frequently noted long wait times, particularly for mobile orders and during busy hours.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness of the location, others reported a negative atmosphere due to staff behavior and external disturbances.
  • DS
    Dan S
    3 days ago
    4.0
    Long wait but food is great.
  • BH
    Bunny Hopkins
    Nov 11, 2025
    1.0
    won't let me place a Uber order even tho says 24hrs online
  • SM
    Shree Manikandan
    Nov 7, 2025
    1.0
    I have been here twice now and twice they have messed up my order. The first time they added cheese on my mc chicken and now they didn’t even bother to give me my mc chicken. I stood in front of the counter for 20 minutes to get my mc chicken and I got waved off saying someone else will help me. After another 120 minutes nobody came so I ended up leaving without it.
  • TB
    Tykita Boyd
    Oct 26, 2025
    1.0
    They can never get your order correct here. Today I went before work as always on Sundays. I pull up and the breakfast menu is up. So I ordered. I was told it was to early for breakfast. I ask could they change the menu. The girl said she couldn't. So I just waited. About 3 minutes later the lady asked me to move out of the drive through I was messing up her time. I explained noone had drove up what was the issue. So then she just started naming all the lunch items. I explained what were the prices she didn't want to tell me. She asked me to move my car again. By then it's about 4 minutes until breakfast which should been up already. Then she called the police. I look in the other lane there is a man moving the cones. By now it's two minutes til 5 am. So I sat until 5. The lady said I'm still not going to take your order. I'm filming her saying this by now. So after no service at 5:01 I pull off for work. My coworker ordered my food for me because she was on her way in. I asked her to get the manager name and owner. They told her they didn't know it. We looked it up online. The Dixion family. So I'm here today to say I was not served breakfast because they had the wrong menu up. I waited until 5 and still didn't get served. Do people realize we pay their salary. Customer service had gone down the drain. I've seen day here where one person is doing everything in there. Orders are always incorrect. If we stop eating out there will be no jobs. Again after 5 I still was not served. This is unacceptable I will take this to higher levels. Maybe a little protest on not being served and calling the police wasting tax payers money. I didn't raise voice or argue back.
  • BD
    Brayden Dewolfe
    Oct 25, 2025
    1.0
    They wouldn’t give me a cup of water said I had to pay.

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation for dine-in service?

McDonald's in Greenville, NC is open daily from 5:00 AM to 11:00 PM for dine-in service.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 310 E 10th St has a drive-through open daily from 4:30 AM to 3:00 AM.