Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Customer Service
Feedback highlighted a mix of friendly service and rude interactions, with several customers experiencing disrespectful behavior from staff and management.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.
Wait Times
Customers frequently noted long wait times, particularly for mobile orders and during busy hours.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness of the location, others reported a negative atmosphere due to staff behavior and external disturbances.
DS
Dan S
3 days ago
4.0
Long wait but food is great.
BH
Bunny Hopkins
Nov 11, 2025
1.0
won't let me place a Uber order even tho says 24hrs online
SM
Shree Manikandan
Nov 7, 2025
1.0
I have been here twice now and twice they have messed up my order. The first time they added cheese on my mc chicken and now they didn’t even bother to give me my mc chicken. I stood in front of the counter for 20 minutes to get my mc chicken and I got waved off saying someone else will help me. After another 120 minutes nobody came so I ended up leaving without it.
TB
Tykita Boyd
Oct 26, 2025
1.0
They can never get your order correct here. Today I went before work as always on Sundays. I pull up and the breakfast menu is up. So I ordered. I was told it was to early for breakfast. I ask could they change the menu. The girl said she couldn't. So I just waited. About 3 minutes later the lady asked me to move out of the drive through I was messing up her time. I explained noone had drove up what was the issue. So then she just started naming all the lunch items. I explained what were the prices she didn't want to tell me. She asked me to move my car again. By then it's about 4 minutes until breakfast which should been up already. Then she called the police. I look in the other lane there is a man moving the cones. By now it's two minutes til 5 am. So I sat until 5. The lady said I'm still not going to take your order. I'm filming her saying this by now. So after no service at 5:01 I pull off for work. My coworker ordered my food for me because she was on her way in. I asked her to get the manager name and owner. They told her they didn't know it. We looked it up online. The Dixion family. So I'm here today to say I was not served breakfast because they had the wrong menu up. I waited until 5 and still didn't get served. Do people realize we pay their salary. Customer service had gone down the drain. I've seen day here where one person is doing everything in there. Orders are always incorrect. If we stop eating out there will be no jobs. Again after 5 I still was not served. This is unacceptable I will take this to higher levels. Maybe a little protest on not being served and calling the police wasting tax payers money. I didn't raise voice or argue back.
BD
Brayden Dewolfe
Oct 25, 2025
1.0
They wouldn’t give me a cup of water said I had to pay.
What are McDonald's hours of operation for dine-in service?
McDonald's in Greenville, NC is open daily from 5:00 AM to 11:00 PM for dine-in service.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 310 E 10th St has a drive-through open daily from 4:30 AM to 3:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 5:00 AM to 3:00 AM.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery services.
How can I order McDonald's food online or through an app?
You can order through the McDonald's App available on iOS and Android, or via the online delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's in Greenville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby public transit or parking options near McDonald's?
ECU Parking C is a nearby parking facility, convenient for customers visiting McDonald's or nearby ECU campus locations.
What nearby attractions can I visit around McDonald's at 310 E 10th St?
Customers can visit nearby places like Gamers Haven, Krispy Kreme, La Fiesta Mexican Restaurant, and Overtime Tavern for dining and entertainment options.
Are there educational institutions close to McDonald's in Greenville?
Yes, East Carolina University (including ECU Education Abroad, ECU Program in Maritime Studies, ECU Global Affairs, and ECU Dowdy Student Stores) is located nearby, making this McDonald's convenient for students and staff.
Does this McDonald's location offer free WiFi and other services?
Yes, this McDonald's provides free WiFi, drive-thru, mobile ordering, McDelivery, mobile offers, and gift cards.