Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared items, while others praised the freshness of their meals.
Customer Experience
Several reviews highlighted poor customer service, including disrespectful interactions and lack of attention from staff.
Drive-Thru Efficiency
While some customers experienced quick service, many reported slow drive-thru times and issues with order accuracy.
Management Concerns
Multiple reviews indicated dissatisfaction with management's handling of customer complaints and overall staff behavior.
MP
Mar Pepin
Nov 14, 2025
5.0
I have a bunch of Monopoly free food rewards, so I stopped by to get a free 4-piece McNugget for my sister, then I ordered the McDouble meal, which comes with a McDouble, 4-piece McNugget, small fry, and small drink for $6. That combo is an amazing deal. I get the McDouble without mustard and pickles- and I was pleased that they made it correctly. The food tasted as expected, and the staff were efficient and nice. The location is also near a traffic light which makes it easy to get in and out!
AS
Alisha Stokes
Nov 10, 2025
1.0
I would give zero stars. The manager and AM shift is good but whoever worked there tonight messed up the order on purpose. Cold burger. The bun was broke in half. Lettuce was old. It wont even worth going back to get them to remake;
but all seriousness, management need to train the cashier working at the window tonight and whoever made the food cause at this point... throw the whole employees away.
JS
Jenny Sparrow
Oct 20, 2025
2.0
I was in a bind for dinner tonight due to meetings, etc., so I purchased a Happy Meal with chicken nuggets for my daughter at the drive-thru. It wasn't until I picked my daughter up that we realized the nugget sauce was not included in the happy meal. To make matters worse, I had ordered a Sprite with it, and it was HORRIBLE! No Sprite syrup, just carbonation. We couldn't even drink it. Happy meals are not cheap as it is, but the fact that ours was barely edible was a huge disappointment.
RH
Regina Harris
Oct 14, 2025
5.0
It was packed but the line moved pretty quick. I ordered a fish filet and it was awesome.
YA
youssef ahdadou
Oct 3, 2025
1.0
Terrible service, I've been here for more than 25 minutes and no one wants to help me, they close the window on me and don't want to know anything, it's the worst place I've ever been served in the whole of the USA.