Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
Food quality was inconsistent, with some customers receiving cold or improperly prepared items, while others praised the freshness.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to frustration among customers.
Management Issues
Several reviews highlighted issues with management, including unprofessional behavior and lack of accountability for mistakes.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with some customers leaving without their orders.
JT
Jaquanda Taylor
Dec 30, 2025
5.0
Good customer service, and fresh food.
MP
Mar Pepin
Nov 14, 2025
5.0
I have a bunch of Monopoly free food rewards, so I stopped by to get a free 4-piece McNugget for my sister, then I ordered the McDouble meal, which comes with a McDouble, 4-piece McNugget, small fry, and small drink for $6. That combo is an amazing deal. I get the McDouble without mustard and pickles- and I was pleased that they made it correctly. The food tasted as expected, and the staff were efficient and nice. The location is also near a traffic light which makes it easy to get in and out!
AS
Alisha Stokes
Nov 10, 2025
1.0
I would give zero stars. The manager and AM shift is good but whoever worked there tonight messed up the order on purpose. Cold burger. The bun was broke in half. Lettuce was old. It wont even worth going back to get them to remake;
but all seriousness, management need to train the cashier working at the window tonight and whoever made the food cause at this point... throw the whole employees away.
JS
Jenny Sparrow
Oct 20, 2025
2.0
I was in a bind for dinner tonight due to meetings, etc., so I purchased a Happy Meal with chicken nuggets for my daughter at the drive-thru. It wasn't until I picked my daughter up that we realized the nugget sauce was not included in the happy meal. To make matters worse, I had ordered a Sprite with it, and it was HORRIBLE! No Sprite syrup, just carbonation. We couldn't even drink it. Happy meals are not cheap as it is, but the fact that ours was barely edible was a huge disappointment.
RH
Regina Harris
Oct 14, 2025
5.0
It was packed but the line moved pretty quick. I ordered a fish filet and it was awesome.