Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers expressing dissatisfaction with management behavior.
Food Quality
While some customers enjoyed fresh food, others complained about cold, undercooked, or poorly prepared items.
Cleanliness
Several reviews mentioned unsatisfactory cleanliness, particularly in the bathrooms and dining area.
OW
Olivia Weber
4 days ago
1.0
I’m sorry, but what in the world is this?! I come here on occasion, and normally it’s a totally fine experience. I go to the kiosk, I do my thing, whatever. Why in the world would you send this out? I can understand it’s harder to cook the quarter pounders to a decent doneness. And maybe some would see it as overreacting. But when I go to a fast food restaurant, I expect everything to be cooked through. Well done. Not pink in the middle. You could make someone sick off of this! And the photo isn’t showing quite how raw it is. And the further you get into the burger, the worse it gets. This is disgusting! I’m sad to say we will not be going back to this establishment again. This isn’t the first issue I’ve had with them, but it will be the last. Y’all need to do better. This type of mistake could make someone seriously ill. Also, I don’t know if y’all changed the quality of your coffee recently, but it’s so acidic! Tastes horrible.
SC
Shane Coffield
Nov 11, 2025
1.0
Went to buy some food at night and was told to pull up to wait for my food which I had no problem with. I was waiting for about 10 minutes and then it became 15 minutes. I started to become a little impatient so I walked behind me to the window Where they were serving a customer and politely asked. Could we get our food the lady looked at me and said she was cooking it right now two minutes later a woman who looks to be the manager walk out, asks for my debit card and I proceed to ask why and she says she’s giving me a refund if she gives me the refund and I ask, I just wanted my food. Why did you give me a refund and she said that I had cussed out her Employee Which was false and a lie I just do not appreciate being treated like that as a customer and being lied to and gaslighted like that completely unprofessional.
ZH
Zoie Hardee
Oct 20, 2025
2.0
Called this location 3 times. No answer. Did a mobile order didn’t get any sauce or my Big Mac. Also all the fries were filled half way.
WP
Whitney Person
Oct 16, 2025
2.0
Waited for 3 mins for fresh food, for the fries to be lukewarm!!!! The worse
MM
madi
Oct 4, 2025
1.0
we were going through the drive through and we had a bigger order and were trying to hurry up but they continued to rush us and kept asking “are you done?”. after we said we had a bigger order whoever was on the speaker said, “hurry up, we’re on a time crunch.” then when we got to the window to take our food we still had to wait.. so what time crunch?..🌚
What are the general operating hours of this McDonald's location?
This McDonald's in Greenville, NC is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight Sunday through Thursday, and open until 1:00 AM on Fridays and Saturdays.
What delivery services are offered by this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app for iOS or Android: https://apps.apple.com/us/app/mcdonalds/id922103212 (iOS) and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US (Android).
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through?
Yes, this location has a drive-through service available.
What nearby places could I visit before or after dining at McDonald's?
Near McDonald's, you can visit Food Lion for groceries, Dunkin' for coffee and donuts, or enjoy local restaurants like Parkers Barbecue and Lam's Garden Chinese restaurant.
Are there any convenient services near McDonald's such as pharmacies or gas stations?
Yes, nearby there is CVS Pharmacy and Walgreens for pharmacy needs, as well as Exxon and Oasis Fuel Dock for gas and convenience store services.
If I need automotive services near McDonald's, where can I go?
You can visit Gts Express Lube, Valvoline Instant Oil Change, or Eurasian Automotive Center, all located near this McDonald's for automotive repairs and oil changes.
How can customers benefit from McDonald's MyMcDonald's Rewards program?
Customers can earn points toward free food by joining the MyMcDonald's Rewards program, details available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.