Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted long wait times for food, both in the drive-thru and for mobile orders.
Food Quality
Several customers experienced problems with food quality, including cold items, incorrect cooking, and unsatisfactory preparation.
Staff Behavior
There were complaints about rude staff and poor management, affecting the overall customer experience.
Cleanliness
Some customers noted unsanitary conditions, particularly in the bathrooms.
ST
Sierra Terry
Dec 31, 2025
1.0
This location is the WORST location in Greenville NC!! They run things however they please, i guess they make their own rules & hours! They literally close whenever they please! It’s been multiple times that i have ordered from here on the app, pay for my food etc then get there and they are closed (for whatever reason) then i have to go & cancel my order for this location & go through the refund process (as anyone that uses the app/orders from the app regularly knows that you can’t even place a order if the location you sectioned for pick up is closed, the app doesn’t even let you go any further in placing a order let alone let you pay for it) but they are SUPPOSE to be open so it shows that they are & allows you to place & pay but you actually never know until you get there if they are really open or not because if they decide they want to close early that day then thats just what they do! Then you have to reorder at a different location & pay again (of which the other locations are actually open like it says!!) & still have to wait for your refund from this location for how ever many days!
This location is just ran SO unprofessionally!
RC
Randall Chandler
Dec 31, 2025
5.0
Best McDonald's ever...
AD
Alana Devine
Dec 9, 2025
1.0
Got food poisoning. worst experience of my life
KB
Kayla Bryant
Dec 9, 2025
2.0
Everytime I have ordered from this location they seemed to be understaffed and always miss items or fill the order with different items without asking first. The past two times have been on the way to work where I’ve had to wait and wait just for me to get all the way to work and realize I didn’t even get what I ordered. When I call to ask for a refund they never answer phone. They are nice people but unfortunately I cannot continue to give them money for food I don’t get to eat. They offer to replace it but then won’t have the replacement or it’s days later and doesn’t help me now. I am now hungry at work AGAIN 😔 today I ordered two hot cakes and only received one stack of broken dry cakes
OW
Olivia Weber
Nov 21, 2025
1.0
I’m sorry, but what in the world is this?! I come here on occasion, and normally it’s a totally fine experience. I go to the kiosk, I do my thing, whatever. Why in the world would you send this out? I can understand it’s harder to cook the quarter pounders to a decent doneness. And maybe some would see it as overreacting. But when I go to a fast food restaurant, I expect everything to be cooked through. Well done. Not pink in the middle. You could make someone sick off of this! And the photo isn’t showing quite how raw it is. And the further you get into the burger, the worse it gets. This is disgusting! I’m sad to say we will not be going back to this establishment again. This isn’t the first issue I’ve had with them, but it will be the last. Y’all need to do better. This type of mistake could make someone seriously ill. Also, I don’t know if y’all changed the quality of your coffee recently, but it’s so acidic! Tastes horrible.
What are the general operating hours of this McDonald's location?
This McDonald's in Greenville, NC is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight Sunday through Thursday, and open until 1:00 AM on Fridays and Saturdays.
What delivery services are offered by this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app for iOS or Android: https://apps.apple.com/us/app/mcdonalds/id922103212 (iOS) and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US (Android).
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through?
Yes, this location has a drive-through service available.
What nearby places could I visit before or after dining at McDonald's?
Near McDonald's, you can visit Food Lion for groceries, Dunkin' for coffee and donuts, or enjoy local restaurants like Parkers Barbecue and Lam's Garden Chinese restaurant.
Are there any convenient services near McDonald's such as pharmacies or gas stations?
Yes, nearby there is CVS Pharmacy and Walgreens for pharmacy needs, as well as Exxon and Oasis Fuel Dock for gas and convenience store services.
If I need automotive services near McDonald's, where can I go?
You can visit Gts Express Lube, Valvoline Instant Oil Change, or Eurasian Automotive Center, all located near this McDonald's for automotive repairs and oil changes.
How can customers benefit from McDonald's MyMcDonald's Rewards program?
Customers can earn points toward free food by joining the MyMcDonald's Rewards program, details available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.