Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor order handling.
Food Quality
Food quality varies significantly; some customers receive fresh and hot meals, while others report cold or incorrect orders.
Cleanliness
The cleanliness of the location is frequently criticized, particularly regarding the bathrooms and dining area.
Wait Times
Many customers express frustration with long wait times in both drive-thru and in-store, impacting their overall experience.
Management Changes
There are indications of recent management changes leading to improved service for some, but issues persist with staff training and consistency.
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Kristen
Nov 18, 2025
5.0
Stopped and got something to eat before I had to go into the hospital. It was very clean and the workers were very nice laughing and having a great time. You can tell they really enjoyed their job. Thank you for being awesome!!!
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Zackary Hodges
Nov 12, 2025
5.0
good
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Mizz Territorial
Oct 30, 2025
5.0
Been going here since 2013 never disappoints 🥰
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Ulises Morales
Oct 15, 2025
5.0
Macnifico menu
SB
Shauna Barnes
Sep 11, 2025
1.0
BestMcdonald's is sorry as hell.They don't have to add to drive through the staff is just rude as hell.