Feedback on customer service is mixed, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent, with some customers enjoying their sandwiches while others report issues like missing ingredients or bad taste.
Speed of Service
Many customers appreciate the fast service, although there are complaints about delays during busy times.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others report dirty tables and unsanitary conditions.
Pricing
Customers express concerns about high prices relative to portion sizes and quality.
MS
Martin Shaffer
5 days ago
5.0
Two nights in a row. Out of town for work and Tim has treated my right both nights. Nothing freaky about how fast and fresh my sandwich was. Here for another 10 days and Tim, who took the time ask, let me know that the NEW GYRO is coming next week, and he hooked me in for sure for a couple of return visits. Tim at Jimmy's has changed my "Jersey" plans for next week! Thanks!!
JB
Jordan Bynum
Feb 20, 2026
5.0
Whoever made my turkey sandwich today, 10/10
RH
Ruby Higgins
Jan 14, 2026
5.0
Freaky fast, fantastic customer service
NN
Nathan Neef
Jan 13, 2026
5.0
My wife and I have been regulars for the past few months. Our experience has been overwhelmingly positive. This Jimmy John's location has delicious food, kind employees, and overall fantastic customer service. We highly recommend visiting.
SR
Shirley Reed
Dec 30, 2025
5.0
The service is fast because the place is usually empty. The food is excellent.